Subrat Kumar Roul Email & Phone Number

Kolkata, Wb, In

East Region India

(Asia’s Leading Manufacture for Tyre Inflator, Air Compressor, Oil Changer, Signage, LED Display Boards,DEF dispenser ,Pylon & Process Instruments for Retail Petroleum & Automotive Industry)Responsibilities:• Developing business management goals and objectives that tend to growth and prosperity• Achieved the Sales Revenue for the assigned geography in Eastern Region.• Enhancing organizational reach and market share through the application of robust strategies, effective pricing and excellent client relationship management• Driving innovation and optimization across channels to continuously improve/expand company offerings and customer experiences• Allocating budgets to support channel partner programs, identified and nurtured key solution providers for leveraging channel strategy• Defining product/channel marketing strategy, including development of channel marketing activities in accordance with overall business goals and objectives• Conceptualizing competitive business development strategies to develop market share for achievement of revenue & profitability targets• Designing and implementing business plans and strategies to promote the attainment of goals• Ensuring that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)• Organize and coordinate operations in ways that ensure maximum productivity• Managing the work of employees and providing feedback and counsel to improve efficiency and effectiveness• Supervising all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission• Building trust relations with key partners and stakeholders and act as a point of contact for important shareholders• Analyzing problematic situations and occurrences and provide solutions to ensure company growth and executing service improvements

Kolkata, West Bengal, India

Industry- Retail Petroleum, Refineries, Terminals, Mining & Steel Plants.Product Handled- Capital Engg. Goods (Fuel Dispenser, Submersible, ATG, Flow meters, EV Charger,RO Automation, Allied Products & Services)Area Managed: (West Bengal, Odisha, Bihar, Jharkhand, Assam, NE States & Nepal) Clients Managed: Indian Oil, Bharat Petroleum, Hindustan Petroleum, Reliance BP Mobility Ltd, Shell India Petro MarketingHighlights:• Developed and implemented out-of-the-box strategies to increase profitability and market penetration• Managed sales and marketing operations to achieve business targets in the competitive market• Handling the foreign Principal business in India for partners like “Leighton O Brian, Australia” & “NUPI, Italy”• Supervised business operations and analyzing revenue potential• Expanded product range and exploring new market segments• Designed and executed key sales programs to ramp up revenue• Estimated project costs and creating customized solutions• Prepared techno-commercial offers and documents• Built and maintained positive relationships with key clients to ensure satisfaction and repeat business• Directed and motivated team members to achieve individual and group targets• Ensuring all statuatory compliance.• Worked independently and as part of a team to complete all business tasks on time.

Kolkata Area, India

Facilities Maintenance Services to Indian Oil Mauritius, Indian Embassy in Mauritius, ISITECH Business School, National Transport Corporation, & various Govt departments of Mauritius.One stop solution of Facilities Maintenance for Petroleum Companies.- Schedule and planning of maintenance of air conditioner, DG sets, dispensers, water pumps, plumbing and civil structures available at Petrol Retail Outlets.- Ensuring the availability of safety surveillance systems & equipment’s are up for operation round the clock.-Planning the maintenance Scheduler and ensuring safety adherence for all engineers and contractors. - Planning the whole Oilco operation, assigning jobs to Engineers and contractors etc,- Developing new Vendors.- Conducting Safety Training for contractors and engineers.- Ensuring Proper safety practices are being followed while working, relevant permits are being issued prior to commencing the works.- Preparation of costing, and approving contractor payments.- Executing Annual Maintenance Contracts with all petroleum companies in India and Mauritius.- Preparing and sending billing details to commercial dept. for raising of Invoice.- Co-ordination with Oil-companies sales-officer & Engineering Officer. - Automation of Retail Outlets. - Involved in installation, commissioning and troubleshooting of - TATSUNO Dispensers, - FE Petro STPs ,- Gilbarco MPDS ,- Red jacket STP ,- OPW Systems,- MIDCO, DU & MPDS ,L&T DU & MPDS

Monitoring the functioning of Customer service desk.Responsible for getting the complaints of the customers, attended with defined SLA.Quoting the customer as per their requirement of spares/ services. Defining cost elements for a contract.Following up for orders and keeping daily track of the payment collection, against the Service Invoices.Submitting MIS report to business head and operation manager for deciding KPI & fix the target for the month.Providing technical support to the customer and handling their grievances.Attending customer visits to the plant and making them aware about the manufacturing processes and quality parameters.Visiting field for auditing maintenance works.Sending weekly report to AGM & GM marketing.Work closely with Facility Manager, IT Manager and HR manager.Handling field strength of 70 employees.

Master Of Business Administration - Mba, Marketing/Marketing Management, General, 7.16 Gpa

Bachelor Of Technology - Btech, Mechanical Engineering, 7.9 Gpa

Diploma, Mechanical Engineering, 60%

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services