• Working as Head of Administration and managing the PAN India locations. Acting as a single point of management control for all FM across India including security services.• Site security- Ensure safety of company’s asset and resources. Installation of safety equipment and its maintenance. Hiring security agency and deploying guards as per operational requirement. Monthly invoicing and having payment released in time.• Fire safety – Obtaining fire NOC from Fire department. Testing and maintaining equipment as per PPM. Monthly training of security guards and quarterly training of staff. Refilling of fire cylinders for warehouse and stores. Repairing fire safety equipment as and when required. • Housekeeping – Ensure hygiene is maintained at work area and washrooms. Procuring of material in time and issuing as per requirement. Training of Hk staff.• Pantry services – Ensure adequate stock of consumables is maintained. Support operations during OT and night operations. Ensure all pantry equipment are in working condition. • Maintenance of Critical assets – Prepare a list of critical assets and PPM to be done on daily basis. Getting AMCs for critical assets done to ensure zero operational disruptions. • Maintaining stock of spares – Procure and maintain attic stock in hand to initiate repairs as and when required. • Vendor management – Manage the following activities for vendors- Contract management, performance management, and relationship management.• Team management – Assign KRA and KPI for team and monitor them on quarterly basis. • Project management – Ensure the deliverables promised by vendors are in time and as per quality promised. • Cost saving with in house initiatives – Provide solutions by undertaking cost saving initiatives and doing in house projects. • Event management • Civil repair work – Undertake site/ warehouse repair and maintenance. • Mechanical and Electrical repairs – Ensure all mechanical and Electrical repairs

Acting as a single point of Management Control for all FM at PAN India Flipkart locations. Approx 20L sqft area of Warehouse and offices. (40 locations). Managing a range of staff operations including staffing, performance management and development of the Facilities Management service delivery staff Mapping client’s business needs and devising customized processes and procedures in coordination with the Operations Team; ensuring implementation and compliance to the same Formulating cost effective budgets, ensuring effective control on the capital & expense budgets for all the sites Facilitating the internal client in implementing short and long-term projects Devising and implementing annual management plan; defining KPIs, processes and procedures Conducting discussions with team members on setting goal, performance reviews, and career development planning; administering incentive/salary Supporting audits and ensuring implantation & compliance to the same Supervising the housekeeping activities in organization while ensuring availability of resources:o Building operationso Engineering and maintenanceo Event management – internal and externalo Welfare administration Coordinating for employee relocation and expat formalities Driving continuous improvement initiatives to enhance client & employee satisfaction and deliver cost saving• Awarded as Technical Gem in 2014 for Q3 from JLL.

Heading the facility operations for North India.