Subrata Kumar Das Email & Phone Number

Dhaka, BD

Dhaka, Bangladesh

 Manage service call scheduling, assign team members, track service requests. Handle escalated issues and ensure timely resolution to maintain customer satisfaction. Handle complex technical issues, provide expert advice, troubleshoot problems on-site. Act as the first point of contact for customers, gather service request details, provide updates..

Dhaka, Bangladesh

Dhaka, Bangladesh

Power 3-Phase & Single Phase UPS Lead the installation and commissioning of Schneider Electric UPS systems,ensuring seamless integration with clients' power infrastructure. Including DSEData center E3L 600KVA, SPPL GVL 500 KVA, Renata Datacenter, BMD Datacenter, M/S Columbia Washing Plant, Gandharbpur Water treatment Plant Etc. Conduct regular preventive.

 Monitoring overall Power and transmission operation of Datacenter. Perform & assist Daily Preventative and Corrective maintenance. Assist with the troubleshooting and repair of Power equipment of Transformer, HV LV equipment, UPS, Rectifier, HVAC Systems, Auto Fire Fighting System andGenerator related faults as needed. Responsible to monitor AC & DC.

 Calculated load levels to identify design constraints. Gathered relevant data from various sources and developed comprehensive reports for leadership review. Managed ongoing maintenance and storage of test equipment. Assisted in development, design, and execution of 6 projects. Handled administrative duties such as recordkeeping, answering phones and.