Subrata Bera Email & Phone Number

Bengaluru, Karnataka, India

Manage and coordinate multiple projects to achieve strategic objectives and deliver value to the organization.Develop and deliver concise and comprehensive project status reports.Utilize tools like PowerBI, Microsoft Project, Azure DevOps Boards to improve communication and reporting efficiency.Improve clarity and usability of project documentation.Implement project risk tracking system to monitor and evaluate risks throughout the project lifecycle.Develop mitigation plans for all high-impact risks.Implement project communication plan and ensure regular and effective communication with all project stakeholders.Implement process improvements to streamline project execution and reduce project delays.Managing project demands for better management visibility.Conduct regular stakeholder meetings and address stakeholder feedback or concerns.Identify deployment bottlenecks and implement corrective actions.Ensure smooth and efficient release management processes to deliver project releases on time and with minimal disruptions.Maintain up-to-date project documentation.Improve clarity and usability of project documentation.

Bengaluru, Karnataka, India

Responsible for managing the IT Infrastructure for 70+ Business Critical Applications which falls in BCV1, 2, and 3 categories including Crown Jewels.Leading a team of highly skilled Subject Matter Experts to provide Steady State support, Project Management, and Infrastructure Compliance management.Responsible for migrating critical applications running in legacy complex infrastructure to Cloud infrastructure using IBM’s proven framework.Managing remote data-center consolidation and migration projects.Managing new builds and decommission projects.Managing OS upgrade and migration projects.Managing all key Security, Compliance, Delivery and RFS projects.Managing global customers base of IBM Worldwide across US, Europe, and APAC region.To manage entire Server Life cycle from Build to Decommission.To manage Role Based Access Control (RBAC).To interlock with Customers, Vendors, Product Owners, Technical Owners, and other GlobalDelivery centers in resolving infrastructure and compliance issues.To Maintain security artifacts, policy documents, process and procedure documents, and Wiki/Publisher pages.Managing a distributed team across various locations for supporting end users within SLA.Managing Linux, AIX, Windows, Network / Firewall, and Mainframe Infrastructure.Managing and driving the Incidents, Problems, and Changes.Creating and Managing Ansible Playbooks for Infrastructure Automation.

Bangalore

As Service Availability Manager supporting IBM Hosting Environment in Boulder (US) responsible for the following: Provide the First Level of Escalation for issues from the customers and Delivery teams. Ensure Service Delivery adherence to SLA, process and procedures and own service quality and performancePrimary contact between the AFP and the Service Delivery organization where service is provided by Multi-National Delivery Teams.Identify, Mitigate and Monitor risk in IT Service DeliveryFunctionally manage multiple transnational Service Delivery teamsConducting weekly meetings with customer and Redressing customer concern, identifying & implementing corrective and preventive measuresManage complex issues or outages & leading through crisis situations.Perform Infra Capacity ManagementProvide Architectural Inputs Accountable for Business Controls and ComplianceAssisting the DPE/AFP with account managementEnsuring System Stability during Critical Client Cycles (This includes M/E, Q/E, Y/E, special events)Drive/Manage Service Quality and Improvement of Service Delivery ProcessesStrong Microsoft Office / OpenOffice SkillsTHINK Improvement of Environment from all angles

Bangalore

Responsible for managing and leading a professional team of highly qualified and technical people to achieve various UNIX (AIX) project related jobs. Working on almost all kind of projects including Install, Delete, Transition, Migration, Upgrade and other Infrastructure Projects.Service Activation and Deactivation.Providing planning and execution support to Project Managers.Identifying and managing Project Risks.Resource Sizing as per project requirements.Publishing Weekly, Biweekly, Monthly Performance Reports.Optimum use of available resources based on claiming and availability.Workload Management.Accountable for periodic Internal and External Audits.Implementation of GDF Model into project activities.Single point of contact between Project Management and Service DeliveryContinuous Process Improvement

Bangalore

AIX and Linux system admistration activitiesProviding Security & Compliance support for 400+ Linux/AIX servers.Hardening Red Hat Enterprise Linux/AIX Servers as per IBM Security Standard.User/Group management and Sudo administration across all servers.Installing Patches, TL and Additional SoftwaresDevice ManagementMonitoring Disk spaceLog Monitoring & managementManaging File Systems (Creation/Deletion and Sizing of File Systems)Documentation