Subramani Jayaraman Email & Phone Number

Responsibilities Providing Level 1 & Level 2 support for the Users relating to Operating System and Network Issues Administrating backups at VODAFONE location consisting of around 100 client of windows XP/2000/2003/Vista Installing, Maintaining and Troubleshooting Antivirus Server and Antivirus Clients Applications Supporting the Vodafone users to connect the network from outside through VPN, from home Troubleshooting access and permission problems to common resources, implementing security permissions on the windows 2000&2003 network. Managing day to day affairs viz., User ID creation, Configuring MS outlook, Password reset, account lockout issues etc. Managing the calls through tools like e-helpline, Vodafone Applications & remedy and over phone. Giving remote solutions using Dame ware, Symantec PC Anywhere

Providing Level 1 & Level 2 support for the Users relating to Operating System and Network IssuesAdministrating backups at VODAFONE location consisting of around 100 client of windows XP/2000/2003/VistaInstalling, Maintaining and Troubleshooting Antivirus Server and Antivirus Clients ApplicationsSupporting the Vodafone users to connect the network from outside through VPN, from homeTroubleshooting access and permission problems to common resources, implementing security permissions on the windows 2000&2003 network.Managing day to day affairs viz., User ID creation, Configuring MS outlook, Password reset, account lockout issues etc.Managing the calls through tools like e-helpline, Vodafone Applications & remedy and over phone. Giving remote solutions using Dame ware, Symantec PC Anywhere Company Description: There are about 550 desktops with 25 servers. The desktops are HCL, HP, IBM, WIPRO and Compaq make with Windows vista, Windows XP and Windows 2000 professional (Upgraded from 98). The servers are of IBM e-series x206, HP ML350, HP LH3000, HP ML540, and HP LC2000 with Windows 2000 server And Windows 2003.

 Providing Level 1 & Level 2 support for the Users relating to Operating System and Network Issues Administrating backups at VODAFONE location consisting of around 100 client of windows XP/2000/2003/Vista Installing, Maintaining and Troubleshooting Antivirus Server and Antivirus Clients Applications Supporting the Vodafone users to connect the network from outside through VPN, from home Troubleshooting access and permission problems to common resources, implementing security permissions on the windows 2000&2003 network. Managing day to day affairs viz., User ID creation, Configuring MS outlook, Password reset, account lockout issues etc. Managing the calls through tools like e-helpline, Vodafone Applications & remedy and over phone. Giving remote solutions using Dame ware, Symantec PC Anywhere

Bca, Computer Application

Activities and Societies: We are covered visual basic,C,C++,oracle, java to my bachelor degree.I did finish my Bachelor degree.

Bachelor; Certified Diploma; In Honors Diploma, Computer Application; Computer Hardware Technology; Mass Computers For Information Technology; Compu

Grade of "O",

Bachelor; Certified Diploma; In Honors Diploma, Computer Application; Computer Hardware Technology; Mass Computers For Information Technology; Compu

Grade of "O",

Diploma, Computer Engineering Percentage Obtained

Diploma, Computer Engineering Percentage Obtained