Director of Success Ahead LimitedFacilitator, Coach, Consultant: Connecting Choices to SuccessUtilising my extensive professional skills and experience, I coach, facilitate, and consult with individuals, teams and organisations to identify what success looks like for them, enabling conscious choices to deliver transformative and sustainable results.My approach is naturally engaging, collaborative, and focused on connecting people with their purpose, values, strengths, and interests. Getting teams related to one another, individuals to themselves, and organisations to their workforce by establishing what matters to them, making connections between resources, priorities, and outcomes, is how I deliver. I am a creative professional that has a genuine interest in people and wellbeing, with significant experience in applied coaching, facilitation, and consultancy. My extensive leadership and management experience inspiring individuals and groups has been gained across large, multi-stakeholder organisations.My personal qualities and wealth of experience combine with being a Chartered Safety Practitioner, qualified coach and mentor, an applied approach to improvement methodology gained through my MSc in Professional Development, and a purpose driven attitude, to enable your individual, team, and organisational success.
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Co-FounderSynergemsHoniton, Gb
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FacilitatorTalent For Care Sep 2020 - PresentTransforming workforce wellbeing, engagement, and retention through delivering inspiring programs. -
DirectorSuccess Ahead Limited Oct 2016 - PresentDevonMy organisational design, development, and leadership skills are regularly utilised working with a range of organisations connected with health and care, together with my individual, team, and organisation facilitation, coaching, and consulting expertise.Organisations that make a lasting difference for people inspire me. This led me to consult with Talent for Care who are focused on transforming workforce wellbeing, engagement, and retention. In addition to being an associate member of the facilitation team, I create inspiring programs that participants consistently provide outstanding feedback on about their transformative experiences. -
Head Of Quality Development (Workforce Wellbeing)Nhs Devon Sep 2022 - Jan 2024Devon, England, United KingdomDrawing on my passion for people, wellbeing, choice, and relationships. I created, implemented, procured, and delivered a range of accessible wellbeing resources to prevent ill-health and promote wellness at work. I generated 000's in cost savings to reinvest, by utilising existing resources. Using creative solutions through dynamic problem solving at individual, organisation and system level, I enabled over £1million to be invested in workforce wellbeing for staff across health and care. This was achieved through establishing exceptional relationships, engaging and inspiring stakeholders, applying lateral thinking, identifying opportunities, and developing comprehensive strategies to deliver above and beyond the initial aims. -
Head Of Quality Development (Hr & Organisational Development)Nhs Devon Dec 2019 - Sep 2022Devon, England, United KingdomI identified, introduced, developed, and delivered priority internal improvements aligned to the NHS People Plan. My priorities were centred around workforce wellbeing, and implementing and authoring policies to support, develop, lead, and manage individuals and teams; including 1:1s, appraisals, training, coaching, and mentoring. I created accessible options for staff training by identifying remote opportunities in areas targeted to address individual and organisational priorities identified within appraisals. I engaged a range of specialist providers to tailor the design, and target delivery of sessions that were made available to all staff, including: Quality Improvement, Commissioning Development, Conversations for Wellbeing, Assertiveness, Self-management, Recruitment, Meetings Effectiveness, and Project Management, at entry, intermediate, and advanced levels.During the pandemic, I set up the remote response team that was the central co-ordination point for the Devon system. This orchestrated the Devon-wide co-ordination of situational reporting for NHS England.
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Head Of Quality Development (Nursing And Quality)Nhs New Devon Ccg Jan 2015 - Dec 2019DevonAs a member of the Nursing & Quality Leadership Team, I led the Serious Incidents; Complaints; Patient Experience; Administration, and Equality, Diversity & Inclusion Teams, delivering quality improvements to patient safety. I led significant investigations, working with families and health and care organisations across the system using learning to improve outcomes, effecting national and local campaigns to prevent ill health. I managed the Organisation's Quality Committee, working with the Chief Nurse, Non-Executive Chair, Patients, Senior Leadership Team, Administrators, Clinicians, Commissioners, and Governance colleagues to collaboratively identify and apply learning, deliver quality outcomes, improve effectiveness, scrutinise compliance, and implement systems to provide oversight across the County.
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MemberQ Community May 2017 - Sep 2018South West
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Narrative CoachInterbe Limited Feb 2015 - Sep 2016Narrative Coaching to support businesses navigate change, achieve shifts in culture, transform conflict and cultivate a more creative workplace environments. Utilising my coaching experience to effect:- Increased productivity- Better teamwork and communication- Improved motivation and engagement- Staff empowerment- Conflict transformation
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Head Of Corporate GovernanceNew Devon Ccg Oct 2012 - Jan 2015Devon, England, United KingdomAs a member of the senior management team reporting to the Accountable Officer, I was re responsible for Board and Committee Governance; Corporate Office; Emergency Preparedness, Resilience and Response; Legal; Risk; Assurance; and Information Governance, meeting regulatory compliance requirements (authorisation) as a legal entity, without conditions.I worked with our Board members to collaboratively shape the organisational and system narrative developing relationships between system clinical and non-clinical leaders to commission and deliver health and care services to the local population of 1.2million.
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Service Improvement ManagerNhs Devon Feb 2011 - Oct 2012Nhs Devon
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Business Manager To The Chief ExecutiveNhs Devon Jun 2010 - Jan 2011Exeter
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World Class Commissioning Programme ManagerNhs Devon Sep 2008 - May 2010Exeter, United Kingdom
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Head Of Risk, Health, Safety & Information GovernanceNhs Devon Apr 2007 - Aug 2008
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Risk And Health & Safety ManagerMid Devon Pct Aug 2003 - Mar 2007
Emma Hayes Education Details
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Leadership, Management, Coaching And Mentoring, Quality Improvement -
Institute Of Occupational Safety And Health (Iosh)Chartered Member -
Wise Goose Coaching TrainingAdvanced Programme In Professional Coaching And Mentoring, Ilm
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Organisational Leadership -
Professional Practice In Change Leadership
Frequently Asked Questions about Emma Hayes
What company does Emma Hayes work for?
Emma Hayes works for Synergems
What is Emma Hayes's role at the current company?
Emma Hayes's current role is Co-Founder.
What schools did Emma Hayes attend?
Emma Hayes attended University Of The West Of England, Institute Of Occupational Safety And Health (Iosh), Wise Goose Coaching Training, University Of Plymouth, University Of The West Of England.
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Emma Hayes
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