Client Servicing & Operations● Single-handedly partnered with service agents and negotiated deal terms and conditions across diverse services & managed relationships with close to 10 service providers for each service category.Brand Manager - B2B Front:● Led as a brand manager for a prominent client, Galleria Mall, owned by Brookfield Properties.● Planned and executed events, strategized content, and developed ideas for creatives to enhance brand visibility and engagement.● Negotiated deals with food bloggers for an event as part of client servicing and achieved a 40% reduction in the allocated budget,while maintaining the same reach and audience engagement.

Founded a Start-up during my undergraduate studies, Servicing used books through our website.● Led a 4-member team and grew our customer base to 500+ repetitive customers within 6 months of our inception.● As a founding member of the team, Managed day-to-day operations like order pick-ups, partnerships, digital marketing and strategy.● We issued credit points on every online shout-out/referral and kept our customers in the loop for more purchases.● This experience honed my skills in effective resource planning, strategic planning, problem-solving, and leadership, preparing me to excel in dynamic and challenging environments.

2018 - 2020 (During Summer Breaks)Business Development and Strategy Intern: - Transformed the family business from an under-organized entity to a well-structured organization. - Built a strong digital presence and implemented digital accounting systems to enhance operational efficiency. - Conducted market research and devised strategic plans to capitalize on emerging opportunities.Market Expansion Initiatives: - Successfully entered one of the busiest markets in Bangalore, resulting in orders worth 25 lakhs/year. - Demonstrated adept negotiation skills to secure deals and maintain customer relationships. Marketing Innovation: - Devised a cost-effective marketing strategy by providing free branded plastic bags to Kirana stores in targeted localities. - Leveraged the bags for brand visibility and customer retention, leading to increased sales and market presence.