Business Analyst
CurrentCurrently working as a Business Analyst working in IT Services, and Financial domains.Worked on various projects which covered various authentication types and features supported by the CIAM (Consumer Identity and Access Management). Helped with customer acquisition, retention, revenue, and loyalty● Comprehensive working knowledge of Software Development Life Cycle (SDLC), Waterfall, Agile (Scrum), methodology, and project life cycle.● Experienced in using techniques for requirement elicitation such as Brainstorming, JAD sessions, Observations, Job shadowing, one on one interviews, prototyping, and requirements/document analysis.● Excellent conceptual and technical skills in preparing Business Requirement Document, Functional Requirement Documents.● Experience with Business Process Design / Analysis / Modeling / Re-engineering, Requirements analysis/Traceability/Management, Use Case Analysis, System Analysis, and Design, Configuration/Release Management, Change/Defect/Risk Management.● Knowledge and experience in performing GAP Analysis, Cost-Benefit Analysis, Feasibility Study, Root Cause Analysis, SWOT Analysis, and Impact Analysis for planning and execution of business decisions.● Highly motivated team player with excellent communication, presentation, and interpersonal skills, always willing to work in challenging and cross-platform environments.● Expertise in writing user stories and building acceptance criteria● In-depth knowledge of Scrum Artifacts: product backlog, sprint backlog and burndown charts● Created Test cases and Test scripts for System Integration Testing (SIT), User Acceptance Testing (UAT) Conducted User Acceptance Testing and participated in Product Readiness Review. ● Expertise in working with a range of Microsoft Suites such as Microsoft Project, Excel, Visio, PowerPoint, and Word.
