Life-long scholar, team-builder and resourceful professional with an MBA and 15+ years enriching global work experience across Sales, Marketing, Operations and HR & Training. - Microsoft Certified Dynamics CRM Sales and Field Service Consultant and Microsoft Certified Trainer.- Exceptional customer relation building and team management skills- Dedicated professional with focus on managing, motivating and leading teams- Proven track record of consistently exceeding service delivery/process targets- Strategic planner and dynamic change agent for transitioning processes and ensuring smooth operations- Deliver exceptional employee and customer satisfaction as reflected in retention history Key industries of experience:- Travel and Tourism- Airline ticketing- Hospitality- Education
Listed skills include Team Leadership, Training, Team Management, Business Travel, and 38 others.