Suchi Kapoor
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Suchi Kapoor Email & Phone Number

Team Lead - Client Services Manager at Canon Australia
Location: Greater Sydney Area, Australia, Australia 4 work roles 1 school
1 work email found @canon.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email s****@canon.com
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Current company
Role
Team Lead - Client Services Manager
Location
Greater Sydney Area, Australia, Australia
Company size

Who is Suchi Kapoor? Overview

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Quick answer

Suchi Kapoor is listed as Team Lead - Client Services Manager at Canon Australia, a company with 762 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at canon.com and a matched LinkedIn profile for Suchi Kapoor.

Suchi Kapoor previously worked as Global Service Delivery Manager & Project Manager at Ibm and Assistant Manager at Ge Money Bank. Suchi Kapoor holds Bachelor’S Degree, Computer Programming, Specific Applications from Osmania.

Company email context

Email format at Canon Australia

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{first}.{last}@canon.com
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Profile bio

About Suchi Kapoor

•Experience; Technically sophisticated, multifaceted, and innovative ITIL Certified Professional offering progressive experience of over 12 years in Infrastructures Service Delivery Management and Project Management. Serviced contracts of clients from varied domain like Telecom, Industrial, and Banking, with annual revenues in the range of 50 Million USD and a team sizes from 25 to 200 members. Directed teams of more than 200 members providing infrastructure services. Experienced in sales engagements and bids management valued at TCV of 50 Million USD•Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains•Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams•Expert in project management; Proven ability in managing large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary•Global Exposure; Experienced in working with cross cultural team and contributed as a Single Point of Contact between Telstra Telecommunications, Australia and IBM. Also, interacted and worked with the team of SunTrust and Dell Inc., USA•Successfully deliver large complex infrastructure and application projects and solutions through expert leadership of cross-functional on-shore and off-shore support organizations.•Demonstrated leadership on various facets of management - Performance / Program / Contract Management, Escalation and Turnaround Management, Vendor Management, Coaching/ Team Building & Leadership, Contingency Management & Transition / Transformation Management

Listed skills include Service Delivery, Program Management, Crm, Team Management, and 36 others.

Current workplace

Suchi Kapoor's current company

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Canon Australia
Canon Australia
Team Lead - Client Services Manager
australia
Website
Employees
762
AeroLeads page
4 roles

Suchi Kapoor work experience

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Team Lead - Client Services Manager

Current

Sydney, Australia

-Manage a team of 4 Client Service Managers and 3 Onsite Coordinators managing over 24 “operating companies” with a fleet of 5000 “multifunction devices” and multiple Software Solution/assurance products across Australia. Average project CAPEX and OPEX to the tune of €300K-400K and €200K-300K respectively. End-to-end support model design and service.

Jun 2016 - Present

Global Service Delivery Manager & Project Manager

Ibm

-Spearheading Technology operation team for a large client with large annual revenue and managing service operations, quality of service, resource optimization, risk management, innovation and delivery excellence.-Contributed during architecting of enterprise level partnership agreements between IBM and Telstra for Remedy and ITSM projects. Prepared.

Jun 2008 - Apr 2016

Assistant Manager

  • Provided leadership and handled abstract problems across all functional areas within domain
  • Interacted with the clients frequently over calls and communicate feedback to the operations team
  • Collaborated with the client and senior management as a single point of contact
  • Managed resource supply and demand, hiring, staffing and maintained a diverse and effective workforce
  • Reviewed team performance and recognized and rewarded for best performance, ensured welfare measures are carried out
Nov 2007 - Jun 2008

Quality Coach

  • Spearheaded a team of 60 resolution experts Chat Q, managed the discipline, schedule, adherence and performance of the group of associates
  • Monitored calls / chats to enhance quality in communication
  • Managed process and compliance parameters, effectively handled and resolved escalations
  • Developed plans and objective, participated in cross-functional projects to improve operational performance for the organization
  • Contributed in the process of recruitment of associates for IT operations and implemented on floor training
Aug 2003 - Nov 2007
Team & coworkers

Colleagues at Canon Australia

Other employees you can reach at canon.com.au. View company contacts for 762 employees →

1 education record

Suchi Kapoor education

  • Osmania
    Osmania
    Computer Programming, Specific Applications
FAQ

Frequently asked questions about Suchi Kapoor

Quick answers generated from the profile data available on this page.

What company does Suchi Kapoor work for?

Suchi Kapoor works for Canon Australia.

What is Suchi Kapoor's role at Canon Australia?

Suchi Kapoor is listed as Team Lead - Client Services Manager at Canon Australia.

What is Suchi Kapoor's email address?

AeroLeads has found 1 work email signal at @canon.com for Suchi Kapoor at Canon Australia.

Where is Suchi Kapoor based?

Suchi Kapoor is based in Greater Sydney Area, Australia, Australia while working with Canon Australia.

What companies has Suchi Kapoor worked for?

Suchi Kapoor has worked for Canon Australia, Ibm, Ge Money Bank, and Dell International Services.

Who are Suchi Kapoor's colleagues at Canon Australia?

Suchi Kapoor's colleagues at Canon Australia include Dale Herringe, Paul Hanslow, Hakim Nurhakim, Andrew Mills, and Greg Pearce.

How can I contact Suchi Kapoor?

You can use AeroLeads to view verified contact signals for Suchi Kapoor at Canon Australia, including work email, phone, and LinkedIn data when available.

What schools did Suchi Kapoor attend?

Suchi Kapoor holds Bachelor’S Degree, Computer Programming, Specific Applications from Osmania.

What skills is Suchi Kapoor known for?

Suchi Kapoor is listed with skills including Service Delivery, Program Management, Crm, Team Management, Management, Itil, It Service Management, and Vendor Management.

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