- Leads a team of 2 writers, edits and proofreads content and collaborates with a team of 5 designers to produce high-quality results- Creates effective and persuasive written content for a number of digital and physical mediums such as websites, PR and blog articles, social media campaigns, marketing and sales material, e-newsletters, flyers and product packaging- Handles aspects of accounts, legal, banking and finance for the company- Played a decisive role in the success of 4 international projects, several locally-based creative jobs and in growing the team to 10+ employees

- Handled written content and photography for all social media posts and ads- Created conversational and professional chat templates for customer interactions and FAQs- Created a detailed product information repository for 40+ traded products (jewellery and skincare)- Made over 1,500 sales handling one-to-one social media enquiries in a sale-oriented, yet non-aggressive manner- Instrumental in building an engaged customer base over social media from scratch, and in the company obtaining great service-related feedback

CONTENT WRITING- 13 interview-based articles for a video platform solutions company in Florida- 9 finance, business and tech articles for an Asian tech-entrepreneurship news website- 6 business and tech articles for a locally-based international BPO/BPM company- 6 tech articles for a Canadian managed IT services provider- 8 research-based articles for the blog of an earthenware company- 3 research based articles/write-ups for hospitality sector clientsRESEARCH- Conducted market research for STAX INC. through cold calls to Chinese suppliers, and advising on an effective strategy to move the project towards achieving its objectives. https://www.stax.com/EDITING/PROOFREADING- Carried out proofreading and editing of project proposal content for a corporate professional

Providing assistance with English writing and speaking on a technical level for working professionals in the engineering industry.

WEBSITE DEVELOPMENT, CONTENT CREATION & MANAGEMENT - DYNAMIC AV TECHNOLOGIES (PVT) LIMITED - https://www.avstore.lk/ - STALLION HOLDINGS PVT LIMITED - http://www.stallion.lk/ - ECOCORP ASIA PVT LIMTED - NANOREPEL - https://www.nanorepel-shop.lk/ - KIRINDA WALAUWA - https://kirindawalauwa.lk/- Conducted virtual meetings, physical visits and photoshoots in order to obtain client requirements and necessary info/media for design and content creation - Created design prototypes or concepts adhering to design industry standards for approval prior to development- Developed website through Wordpress utilising various themes, plugins and modifying/customising existing products as and when required using HTML, CSS and Javascript- Developed suitable written content reinforced reinforced by other media in line with the client’s creative vision and business goals- Carried out regular maintenance and editing of web content post-launch

The leading audio/visual and event solutions provider in Sri Lanka having sole agency for industry giants such as Sony, Harman Group (JBL), Sennheiser, etc. While at the position in the Installations Department, the following tasks were carried out:- Performing site visits during different stages of product installation to check progress and compile status/progress reports of each visit- Involved in the digitalization project of converting information from paper-based files to a master reference file containing details of several hundred projects undertaken by the company since inception

Locally based stainless steel fabrication and equipment builder catering to the dairy, food, cosmetic and chemical industries in South-East Asia and the Middle East.- Performed site visits and inspections in order to gather information and measurements- Researched on specialised parts unavailable in the market and provided alternate product design solutions and concepts- Created comprehensive reports from training sessions on essential factory processes- Conversed and obtaining information from third party suppliers for cost estimation purposes and making of drawings- Prepared bills of material and quotations for new production parts as per customer enquiries and/or reference drawings

A local arm of a global aerospace solutions provider dealing with aviation grade cargo nets, harnesses and fire safety equipment. Responsibilities included:- Compiling of reports detailing the qualification and certification of high-quality aerospace components- Performing of meticulous error checks on reports, testing documents and technical drawings prior to approval by management- Being involved in ‘Cargo - Product Support’ tasks such as handling engineering enquiry reviews prior to batch production, qualifying hardware components and material, creating drawings and compiling necessary documents- Taking part in training sessions at the company’s manufacturing plant pertaining to the various process and methods followed and subsequently compiling reports and summaries based off of the sessions