Suchita Singh Email & Phone Number

Ireland

Mumbai, Maharashtra, India

• Managed end-to-end processes for the successful launch of a new life insurance product, overseeing both new business acquisition and day 2 functionalities.
• Oversee and prioritize projects within the organization’s portfolio, aligning them with strategic goals and ensuring optimal resource allocation.
• Design and configure IT systems, coordinate with vendor, oversee installation of software and conduction application testing.
• Optimize application, incorporate client feedback, and provide training support. Prepare comprehensive documentation for future activities.
• Developed and maintained project dashboards and reports for stakeholders, provide insights into project status, risks, and performance metrics.
• Define and control project scope, ensuring that the project stays within defined boundaries. Handle scope changes by assessing their impact and obtaining necessary approvals.

Mumbai, Maharashtra, India

• Role: Business Analyst
• Conducted market research and analysis to identify business opportunities and help in developing customized solutions for clients.
• Collaborate with clients to define IT goals, research emerging technologies, and develop roadmaps aligning with business objectives.
• Created RFPs, proposals, and business cases to pitch potential clients and secure new projects.

India

• Role - Business Analyst
• Led business consulting projects in the areas of Claim Transformation, Policy Administration, and Underwriting.
• Analyzed existing claims processes, identified areas of improvement, and designing streamlined workflows.
• Translated requirements into user stories and defined acceptance criteria to ensure clear communication and alignment within the team.
• Host Scrum ceremonies - Daily Standup, Sprint Planning, Sprint Review and Sprint Retrospective.
• Collaborated with the development team to design an effective and efficient Claims Workflow system that meet the business requirements.

Mumbai, Maharashtra, India

• Role: Business Analyst
• Executed key initiatives and projects in the areas of Business-IT transformation and delivery of software applications.
• Delivered multiple new insurance products on Core Platform, API internal Portal and Partner integrations for Health LOB.
• Conducted thorough analysis of business requirement for new product launches, and collaborated with stakeholders to define product specifications, and features across all modules – New Business, Policy Servicing.
• Assisted in the development and implementation of customer portal Enhancement, API Portal, and Partner Portal to enhance user experience and facilitate seamless interactions.
• Created BRD’s and detailed technical specification documents that outlined technical architecture and the integration point.

Mumbai, Maharashtra, India

• Executed key initiatives and projects in Business-IT transformation and software application delivery for the client, Future Generali Life Insurance.
• Delivered multiple new insurance products on Core Platform, API internal Portal and Partner integrations for Health LOB.
• Conducted thorough analysis of business requirement for new product launches, and collaborated with stakeholders to define product specifications, and features across all modules – New Business, Policy Servicing.
• Assisted in the development and implementation of customer portal Enhancement, API Portal, and Partner Portal to enhance user experience and facilitate seamless interactions.
• Created BRD’s and detailed technical specification documents that outlined technical architecture and the integration point.
• Collaborated with business partners from multiple disciplines to elicit, document and manage business requirements package for stakeholder sign-off and delivery to technical team.

Master Of Science (Msc), Information Technology

Bachelor Of Science - Bs, Computer Science