I am a proud mother with holistic knowledge of Quality Assurance and Compliance. I am also experienced in coordinating and managing internal and external client expectations.
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Senior Executive Quality AssuranceFis Apr 2013 - Sep 2015Gurugram, Haryana, India- Managed Call Centre Quality for an onshore account- Worked with business during internal and external audits- Recommended multiple policy and procedure improvement ideas based on call monitoring- Assisted Training with updates needed on procedures -
Senior Customer Service AssociateFis Mar 2011 - Jun 2012Gurugram, Haryana, India- Worked as an SME for a leading Financial Service Provider in North America- Logging in on escalations to handle Tier 2 volumes
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Customer Service AssociateWns Jan 2009 - Mar 2011Gurugram, Haryana, India- Handling Customer Service calls- Timely completion of assigned tasks and meeting the daily targets
Suchitra Jain Education Details
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Sociology -
Rockvale Academy, KalimpongArt History, Criticism And Conservation
Frequently Asked Questions about Suchitra Jain
What is Suchitra Jain's role at the current company?
Suchitra Jain's current role is Senior Executive Quality Assurance at FIS.
What schools did Suchitra Jain attend?
Suchitra Jain attended Amity University, Rockvale Academy, Kalimpong.
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Dr Suchitra Jain
Head Of Laboratory Medicine/Principal Consultant / Aaci Surveyor /Isb -Healthcare Management/Infection Control Professional /Infectious Diseases /Medical Affairs/Iso15189 ;2022 External AssessorDelhi, India -
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