Worked on several Projects such as;Project 1 – HR Analytics• Analyzed key performance indicators (KPIs) such as attrition rates, hourly rates, work-life balance, and average working years across different departments and job roles, the project aimed to enhance decision-making processes, improve employee satisfaction, and optimize workforce management. • Conducted an in-depth analysis of HR data to provide actionable insights for improving workforce management and employee satisfaction.• Created interactive dashboards and visualizations using Tableau and Power BI to present findings to stakeholders. Project 2 – Hospitality Analytics• Led a data analysis project aimed at enhancing revenue and occupancy management within the hospitality sector by leveraging key performance indicators (KPIs).• Analyzed Total Revenue trends to identify and implement revenue optimization strategies. And monitored Occupancy levels and devised tactics to maximize room usage.• Evaluated the Cancellation Rate to identify patterns and reduce booking cancellations. And assessed Total Booking data to understand booking behaviour and enhance guest acquisition.• Differentiated Weekday & Weekend Revenue and Booking trends to tailor marketing and pricing strategies. And analyzed Revenue by State & Hotel to identify regional performance and opportunities for growth.Project 3 – Supply Chain Management• Developed a comprehensive dashboard for Supply Chain Management to track and visualize key performance indicators (KPIs) related to sales, inventory, and regional performance.• This project aimed to provide actionable insights to stakeholders for better decision-making and operational efficiency.• Designed and developed an interactive dashboard using Tableau and Power BI and used Advance Excel for data analysis and validation.• Delivered an interactive and insightful dashboard that enabled stakeholders to make data-driven decisions.

1. Assisted customers in opening new bank accounts, ensuring a smooth and efficient onboarding process for customers.2. Provided detailed explanations of banking products, specifically Niyo SBM, highlighting their benefits and features to potential and existing customers.3. Verified essential customer documents including Aadhar, PAN, KYC and bank documents.4. Monitored and tracked customer transactions, ensuring adherence to financial regulations and maintaining detailed transaction records for audit purposes5. Escalated the major issue to Higher authority through mails.

Generating the leads, promoting the Extramarks education product, convening the customer to buy our education course.