Sudarshan B Email and Phone Number
Experienced in IT Audits with a demonstrated history of working in the information technology and services industry. Skilled in IT Service Management, IT Strategy, IT Risk Management, Security & Compliance and IT Infrastructure Management.
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Delivery ManagerKyndryl Sep 2021 - PresentBengaluru, Karnataka, India -
People ManagerIbm Jan 2019 - Sep 2021Bangalore -
People ManagerIbm Jan 2019 - Sep 2021Bangalore -
Delivery Operations ManagerIbm Jan 2019 - Feb 2020Bangalore -
Audit & Compliance - Hybrid Cloud ServicesIbm Jan 2017 - Jan 2019BangaloreAudit and Compliance lead for Americas Group clients, Backup & Restore, and Storage Service lines. -
Security & Compliance FocalIbm Oct 2013 - Jan 2017Bengaluru Area, IndiaTrack & maintain all GRACO related docs (SOW, CTAM)Ensure all processes ( Patch management, Health checks, User ID management, Service Activation & Deactivation, Backup/Recovery, Antivirus & Incident/Problem/Change Management) are followed in team.To ensure all the supported projects are Audit ready.Ensure ISec/GSD/ITCS security policy requirements met and followed for the supported accounts in team.Maintain and manage Risk acceptance wherever applicable ( E.g. Out of life product support,Adhere to all the audit readiness guidelines and timely supply of data on requestAdhere to IBM Policies
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Work Load ManagerIbm Jun 2013 - Oct 2013Bengaluru Area, IndiaMaintain Service Level commitments to all the activities handled for the accounts supported as per the agreed customer requirements.Perform SA utilization variance analysis , and reporting to ManagerWorkload tracking and planning the absorptions.Analyse and dispatching methods and recommend for optimization of Pool composition(R/B/J) as applicable.Follow the agreed/documented escalation procedures and time lines. Ensure the pool huddle occurrence at said times without fail.
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Regional Lead - South, EusIbm Oct 2011 - Jun 2013Chennai Area, IndiaManage Desk-side support to 350+ sites across South India with 3000+ assetsManage team of 38SLA's and C-Sat measurement and improvementMaintain compliance posture and audit readiness at all timesMonitor vendor performance SLAProcess and tools implementation.Implement best practices / processes -
Senior Officer TechnologyIndia Infoline Ltd Oct 2007 - Oct 2011Implementation, Managing of servers & systemsMaintaining internal network of IIFLMonitoring of multiple MPLS links across Tamil Nadu, Karnataka & GOAUser satisfaction measurement & improvement -
Hardware EngineerAdithya Systems And Services, Bangalore Sep 2005 - Oct 2007
Sudarshan B Education Details
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Vidya MandirEnglish -
Computer Science -
Psmhss
Frequently Asked Questions about Sudarshan B
What company does Sudarshan B work for?
Sudarshan B works for Kyndryl
What is Sudarshan B's role at the current company?
Sudarshan B's current role is Delivery Manager - Strategic Markets at Kyndryl Solutions Pvt Ltd.
What schools did Sudarshan B attend?
Sudarshan B attended Vidya Mandir, Annamalai University, Visvesvaraya Technological University, Psmhss.
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Sudarshan B
Bengaluru -
Sudarshan B
Bengaluru -
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