Sudarshan Shetty Email & Phone Number

Bengaluru, Karnataka, India

1. Build and maintain strong relationships with key customers2. Develop and implement sales strategies and tactics3. Qualify and nurture leads4. Work with marketing and other teams to generate leads and drive sales5. Forecast revenue and pipeline

Bengaluru, Karnataka, India

1. Spearheaded a team of 40+ Global Inside Sales experts to drive $20M+ USD annual revenue for revenue cycle management, IT & Analytics, and Engineering verticals, with 15% YoY growth through sales cycle management and sales effectiveness.2. Crafted sales strategies resulting in a 20% surge in closed deals, fostered key relationships for a 25% partnership increase using communication and relationship building skills.3. Orchestrated smooth prospect-to-client transitions, achieving 95%… Show more 1. Spearheaded a team of 40+ Global Inside Sales experts to drive $20M+ USD annual revenue for revenue cycle management, IT & Analytics, and Engineering verticals, with 15% YoY growth through sales cycle management and sales effectiveness.2. Crafted sales strategies resulting in a 20% surge in closed deals, fostered key relationships for a 25% partnership increase using communication and relationship building skills.3. Orchestrated smooth prospect-to-client transitions, achieving 95% Customer Satisfaction and 10% quicker on-boarding through active listening, problem-solving, and customer service skills.4. Collaborated across teams, elevating retention by 15%, reducing CAC by 5%, and optimizing closure rates with SQL insights using teamwork, analytical skills, and problem-solving skills.5. Mitigated sales process issues, boosting efficiency by 15%, saving 100+ work hours yearly through process improvement and time management skills. Show less

Bengaluru Area, India

1. Revenue Impact: Devised strategies that delivered $10M+ USD in annual revenue, achieving a solid 10% YoY growth.2. Relationship Catalyst: Forged vital business relationships, leveraging marketing leads and responses to boost successful client acquisitions by 10%.3. Solution Focus: Translated complex needs into actionable requirements, resulting in a 10% increase in aligning customer needs with effective solutions.4. Compelling Presentations: Created dynamic sales scripts… Show more 1. Revenue Impact: Devised strategies that delivered $10M+ USD in annual revenue, achieving a solid 10% YoY growth.2. Relationship Catalyst: Forged vital business relationships, leveraging marketing leads and responses to boost successful client acquisitions by 10%.3. Solution Focus: Translated complex needs into actionable requirements, resulting in a 10% increase in aligning customer needs with effective solutions.4. Compelling Presentations: Created dynamic sales scripts, yielding a notable 2x increase in positive outcomes during presentations.5. Team Leadership: Recruited & Managed BD callers and marketers, driving 15% higher productivity through targeted goals, streamlined processes, and efficient appraisal methods. Show less

Bengaluru Area, India

1. Drive sales: Meet healthcare, engineering and IT revenue targets by supporting all US sales directors.2. Generate SQL: Design and execute calling and email campaigns that generate SQL and close deals.3. Win business: Create proposals and solutions for hot pursuits that win the business.4. Manage team: Manage a team of 30+ with 3 team leads, ensuring that all team members were aligned on goals and objectives.

Bengaluru Area, India

1. Build and manage team: Build and manage a Inside sales team with the skills to support US Healthcare, Engineering & IT Business development. 2. Handle executives: Handle a team of 20 Inside sales executives and prepare sales plans for them.3. Generate leads: Generate leads through inside sales team and set targets for them.4. Measure success: Devise metrics to gauge both prospect satisfaction and team members’ success in achieving set objectives.

Banglore Karnataka

1. Research and respond to RFPs ( US Healthcare/ Engineering/ IT ) : Write proposals that meet the needs of prospects.2. Support Sales Directors: Provide administrative and research support to Sales Directors during the sales process.3. Understand service offerings: Have a deep understanding of the firm's service offerings to effectively sell them to prospects.4. Know alliance partners: Stay up to date on the products and services of alliance partners to sell them to… Show more 1. Research and respond to RFPs ( US Healthcare/ Engineering/ IT ) : Write proposals that meet the needs of prospects.2. Support Sales Directors: Provide administrative and research support to Sales Directors during the sales process.3. Understand service offerings: Have a deep understanding of the firm's service offerings to effectively sell them to prospects.4. Know alliance partners: Stay up to date on the products and services of alliance partners to sell them to prospects.5. Lead Generation: Make cold calls, set up prospective appointments, and work on MQL and generating SQL Show less

Belagavi Area, India

1. Train and develop agents: Deliver informative and participatory training on new products, systems, quality, and customer service.2. Improve efficiency: Lower costs and increase team efficiency by 19%.3. Manage team performance: Monitor calls, give feedback, and prepare weekly and monthly quality reports.4. Communicate with Management: Submit daily and weekly reports.5. Motivate and inspire team: Meet customer expectations and adherence to service levels, and reduce handle… Show more 1. Train and develop agents: Deliver informative and participatory training on new products, systems, quality, and customer service.2. Improve efficiency: Lower costs and increase team efficiency by 19%.3. Manage team performance: Monitor calls, give feedback, and prepare weekly and monthly quality reports.4. Communicate with Management: Submit daily and weekly reports.5. Motivate and inspire team: Meet customer expectations and adherence to service levels, and reduce handle time by improving system navigation skills. Show less

Mumbai Area, India

1. Manage team performance: Prepare weekly and monthly quality reports, monitor calls, and give feedback to agents.2. Communicate with clients: Submit daily and weekly reports to Management and brief them on the same.3. Motivate and inspire team: Meet customer expectations and adherence to service levels and reduce handling time by improving system navigation skills.

1. Improve team performance: Facilitate communication, set clear goals, and provide coaching.2. Manage team operations: Monitor progress, delegate tasks, and resolve conflicts.3. Communicate company vision: Share company values and goals with team members.4. Handle escalated issues: Respond to customer complaints and questions in a timely manner.

Belgaum, Karnataka, India

1. Manage customer inquiries: Answer incoming calls and emails, identify customer needs, and provide solutions.2. Build relationships: Cultivate long-term customer relationships through open and interactive communication.3. Resolve complaints: Handle customer complaints in a timely and efficient manner.4. Keep records: Maintain accurate records of customer interactions.

Belgaum, Karnataka, India

1. Sales Call Management: Handled inbound and outbound calls, addressing customer needs, researching issues, and providing tailored solutions.2. Upselling Expertise: Successfully capitalized on opportunities to promote additional products and services.3. Database Maintenance: Recorded interactions systematically in the call center database for easy reference.4. Target Achievement: Consistently met and exceeded personal and team goals, both qualitative and quantitative.

Puc, Business/Commerce, General, 12Th Standard

Education record

Bachelor Of Business Administration - Bba, Business Administration And Management, General