Sudeep Kumar Email & Phone Number

Lagos, Lagos State, Nigeria

► Operation management for RAN, TX, Core and MPBN.► Planning, Implementation & Management of network for VoLTE & 4G data services in Smile Nigeria► Management of Operations and Network Operation Centre.► Planning of New projects involved Budgeting, Procurement and Implementation.► Contract Management for Vendors along with legal team.► Extensive experience on Incident Management, problem management & change management. ► KPI improvement drives for EPC, MPBN, RAN & Transmission network.► Creating competence, motivation & good working environment among team members to achieve results.► Managing Back office team works basically on LTE technology.► Managing Fortimail, Arbor for email and DDoS attack prevention technology. ► Manage Acme Packet SBC from Oracle for SIP based calls.

Lagos State, Nigeria

► Day to day interaction with customer and as well GSC for day to day issues.► Manage day to day operations & optimization with team. ► Planning, Implemented & Managing network for VoLTE & 4G data services in Smile Nigeria, first time ever in Africa.► Day to day issues handling for operational discussion.► Routine preventative maintenance and analysis on all network elements► Planning and change request implementations for connectivity between IMS, SBC, HSS, PCRF, DNS & EPC nodes. Integration involved end to end planning and execution.► Planning and execution of IP RAN connectivity between eNodeb and MME/EPG.► Daily backup of network elements.► End to end optimization (planning and implementation)► Extensive experience on Incident Management, problem management & change management. ► Conducts immediate resolution of outage incidents through systematized troubleshooting and isolation activities.► Make reports for weekly & monthly KPIs and hand it on time.► Customer relation management► Managing daily heath check report and driving KPIs improvements for EPC, MPBN, RAN & Transmission network.► Good knowledge of LTE connectivity & call flow.► Creating competence, motivation & good working environment among team members to achieve results.► Managing Back office team works basically on LTE technology.► Managing Fortimail, Arbor for email and attack prevention technology. ► Managing PeerApp caching solution

Noida Area, India

The company is Largest Telecom vendor & manufacturer of telecom products.Currently working as Product Responsible (PAN India) in 2nd Level Assurance (Back Office) for a team of 45 members. ► Responsible for implementation and troubleshooting MPBN networks across India.► Responsible for implementation and troubleshooting for GPRS Nodes (GGSN) ► Responsible for implementation and troubleshooting for packet backbone network.► End to end call flow and emergency handling.► Good theoretical knowledge of RADIUS, eDNS, iDNS & DHCP servers► Good knowledge of functionality and interconnectivity of GSM nodes (MGW, MSS, MSC, BSC, RNC, HLR, STP, SCP, SMSC, EMM, CCN & SDP) ► Good understanding of GPRS applications i.e. WAP, MMS, Black-Berry & GPRS Tunneling Protocol

Jaipur

► Effectively manage the operations to ensure that all new/old incidents are being acted upon in a timely and efficient manner.► Effectively focus on “Service Restoration” by performing optimum network design and workaround during any major network outage.► To identify Backbone network congestion issues and co-ordinate with Network planning and rollout teams to ensure timely capacity upgrades.► Act as next level support for Operations, RDN-NOC for all backbone related support and manage internal and external escalations.► Timely Generate/Update “Root Cause Analysis” and “Technical Incident Reports” during any Major network outage.► Developing “Interlock” with various external teams/entities.► Responsible to maintain backbone SLA for Rajasthan Region.► Understanding customer requirements and providing them a strategic plan for backups, redundancies for minimum network outages.► To coach newly joined Engineers on a specific technical domain area.

Dehradun

Homeland Solutions #No. 1 Business Partner of HUGHES Communication India Ltd.A Market Leader in satellite Communication. Provide its services in ISP & CUG via VSAT Technology.A various solution provider for corporate customers of UP & U.A. region like VOIP, Wi-Fi, proxy, router management & various other relative task.

Job Responsibility: Responsible for LAN and WAN connectivity functions, including data communications functions, administration, troubleshooting, and database administration. System Administrator responsible for real-time fault isolation of IP networks.

Bachelor Of Science (B.Sc.)

Education record