Sudeep Tawde Email & Phone Number

Mumbai, Maharashtra, India

• Providing Listening updates to clients such as Fortis Healthcare, Adani Realty and Cairn Oil and Gas• Preparing social media online monitoring monthly, weekly and daily reports for clients which includes Fortis Healthcare, Adani Realty and Cairn Oil and Gas• Resolving clients queries by conducting fortnighly meet calls and providing them resolutions.• Working on online social listening tool like Brandwatch and Locobuzz.• Posting responses on online social media platforms such… Show more • Providing Listening updates to clients such as Fortis Healthcare, Adani Realty and Cairn Oil and Gas• Preparing social media online monitoring monthly, weekly and daily reports for clients which includes Fortis Healthcare, Adani Realty and Cairn Oil and Gas• Resolving clients queries by conducting fortnighly meet calls and providing them resolutions.• Working on online social listening tool like Brandwatch and Locobuzz.• Posting responses on online social media platforms such as Twitter, Facebook and Google reviews for customers queries and concerns.• Publishing content on social media pages. Co-ordinating with creative content copy team for daily calendar schedule for posting the content. Show less

India

Job Description:1) Analyzing stakeholders comments across all social media platform and preparing reports based on sentiment analysis and also providing key observations and recommendations to the client based on their social media presence 2) Handled Online reputation for clients in Skin care sector, Automotive sector , consumer sector, Pharmaceutical sector, banking sector and steel industries3) Using search engine tools such as Topsy.com, Social searcher.com, etc for… Show more Job Description:1) Analyzing stakeholders comments across all social media platform and preparing reports based on sentiment analysis and also providing key observations and recommendations to the client based on their social media presence 2) Handled Online reputation for clients in Skin care sector, Automotive sector , consumer sector, Pharmaceutical sector, banking sector and steel industries3) Using search engine tools such as Topsy.com, Social searcher.com, etc for finding out views and opinions of stakeholders on social media platform 4) Handling client queries for the specific project or assignments which we are working and making them easily viable as per their requirements5) Responding to customer queries and complaints for complaint specific sites. 6) Acting as a liaison between the client and company by maintaining communication flowsJob Responsibilities:1) Providing daily reports to clients for buzz generated across various all social media platforms ( LinkedIn, Twitter, Facebook) 2) Handling client queries and providing them end-to-end solutions regarding our tool.3) Preparing monthly and quarterly reports providing deep insights for online buzz created by stakeholders 4) Handled category research project for clients .5) Worked for Crisis management reports . 6) Updating to clients about the online buzz on real-time basis .7) Sending alerts to respective clients in to order to notify them about the topic which is most talked about among stakeholders across various social media platformsKey Projects Worked:1) Godrej Consumer Products Crisis Management report2) Category Research report for Kaya Skin Clinics which involved deep-dive themes for research analysis3) Skoda Auto Live Event coverage reports ( Launch of car models such as Kodiaq, Octavis RS and VRS, Rapid Monte Carlo)4) Godrej Masterbrand reports ( When Aamir Khan was assigned as brand ambassador for Godrej consumer products) Show less

Mumbai Area, India

Job description1) Handling customer grievances2) Updating client's pass book entries

Mumbai Area, India

Job Description :1) ) Preparation of Proforma Invoice2) Drafting Quotations3) Handling recruitment Process4) Keeping track records and follow-up of the raw material that has been dispatched to client5) Daily updation of Inventory Sheet

Mumbai Area, India

Job Responsibilties:1) Resolving customer Credit Card queries through mail and handling their complaints2) Worked on a banking software Talisma which is primarily used in Banking sector.3) Handled calls of Customer greviences

Master'S Degree, Marketing

Bachelor In Management Studies, Marketing