- Overall responsible for sales and admin control for entire MP

• Overall responsible for business value of INR 60 Million• Initiated office restructure to bring inside sales and service together to create 360 degree view of accounts to provide more comprehensive customer service.• Monitoring team performance and ensuring that the team goals are met. Coach & mentor team members and build a collaborative culture.• Assisted various business groups with document organization and dissemination during acquisitions.• Participate in respective forums for influencing the industry view and build the image of Eureka Forbes against competition. • Monitoring MIS, understand trends and ensure counter measures are taken within time.• Developed new process for employee evaluation which resulted in marked performance improvements

• Performed initial client assessment and analysis to begin research process.• Initiated two key partnerships which resulted in 54% revenue growth from INR 15 Million to 23 Million.• Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.• Helped local clients expand business operations through targeted advertising.

• Produced ad hoc reports and documents for senior team members.• Analyzed departmental documents for appropriate distribution and filing.• Responded to customer requests via telephone and email.• Supported Chief Operating Officer with daily operational functions.• Obtained documents, clearances, certificatesand approvals from local, state and federalagencies.• Delivered a high level of service to clients to bothmaintain and extend the relationships for future business opportunities

• Overall responsible for Business value for the year INR 10 Million from the Bhopal market.Key Skills• Carefully analyzed data to determine the most effective sales strategies.• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.• Met with customers to address concerns and provide answers to inquiries.• Presented products and services to customers who have shown interest.• Developed and maintained long-term relationships with policyholders and small business entities.• Visited customer locations to determine needs, set up contracts and provide training.• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.• Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.