Sudesh is working in SAP CRM Implementation as SAP architect/delivery manager. His main responsibilities are • Responsible for productivity, overall execution of projects & enhancements and the quality deliverables.• Manage the leads to ensure overall execution excellence• Optimal utilization of resources assigned to the projects.• Build and develop the team for the required skill development• Technical solution reviews, thought leadership on technical architecture• Stakeholder management and business interactions• Managing the technology projects.•Regular meetings with vendors and resource forecasting

Middle level Management Role) Client: Royal Mail UK From last three years, Sudesh is doing service management for Online Business Account (OBA) for Royal Mail Group. OBA is online portal based on SAP NetWeaver portal and SAP CRM ISA. His main responsibilities are Managing team of 20 resources based in Noida, Chennai and UK.Resource forecasting and work package planningGiving technical inputs and designing for new proposalsReporting and stake holders management Conducting annual appraisal and skill developmentsOrganization

After joining Xansa, Sudesh's assignments have drawn on his SAP techno-functional expertise. These have been outlined below:Client: Royal Mail UK Duration: 18 MonthsPost Office Counters Ltd who operates in excess of 16000 Branches and provide more than 3000 different products and services from different vendors. Here SAP IS-retail has been implemented to get daily aggregated sales and finance transactions for all the branches across UK using XI as middleware.Main responsibilities includesPrepare prototype for Product inventory and sales reporting for clients. Prepare POS interface document for sales, goods receipt and issue and finance transactions coming via PI into SAP IS-retail.Implement the user exist for Aggregated sales, Goods movement and finance transaction user exits Maintain Article, site, customer master data interface.Stock revaluation,Configure Retail information system for aggregated sales Functional spec for XI middle ware Interface using export and import web services to create CRM sales order. Applications: SAP Release 4.7, IS Retail 4.7 CRM 5.0, XI 3.0Client: Boots UK Duration: 5 MonthsOne of the best-known High Street retail names in UK and with operations in more than 130 countries, Boots had two major implementations 'Backbone' (Implementing SAP R/3 Enterprise Retail) and 'Oxygen' (Boots Healthcare Int. re-implementation of SAP R/3).Main responsibilities includesReviewing Functional & Technical document Design proposal. Prepare prototype.As Offshore delivery Team Lead, he handled major development work involving module pool, user enhancements, and reports in different domains like Sales Distribution, Material Management, and Production Planning and Project system. Applications: SAP Release 4.7, IS Retail 4.7, CRM 4.0

•Understanding the requirements to prepare the technical document. •Code modification in std SAP PS in order to group the material requirements of different WBS elements under the group WBS element. •Developed reports to update the Goods movements and display the different BOMs attached to the different material on the basis of LLC. •Developed BADI interface and customer exits. He was also involved with reviewing and testing of code for standards and functionality.