Delivering Wavenet product to the telecom operators worldwide Delivering Wavenet product to the telecom operators worldwide - PRIME (SMSC,MMSC,USSD GW ,SMS FW ,SMS HUB,SMPP GW )- SPARK (IVR,OBD ,VMS,MCA ,RBT,MCG(Missed Call Generator) ,CONF BRIDGE)- CHARGING & REVENUE Management (Common Charging G/W,SSA (Subscription Service Application),Call collect ,Zero balance ,Give me balance- Business Support Service (FUSION SCE (Service Creation Environment) ,API Manager ,Campaign Manager ,Business Flow orchestra tor)

• Research and develop/introduce new technology products and digital solution concepts • Collect the business requirement for new products and solutions from marketing team & evaluate feasibility of implementing new products and digital solutions.• Prepare high level and low level business logics mapping technical • Training and guiding VAS operations teams on operational issues.• Analyse Product scope documents, product concept papers and feedback marketing team and give recommendations to top management• VAS service operational work, recruiting and training new staff• RFP preparation and vender selection from RFP response analysis Projects Handled and operational Tasks• Project manager for Flytxt campaign manager product• Project manager for ZEEP Missed call based product ,• Administrator for Centile MPABX system for enterprises• Managed ZTE CVBS integration & Migration of VAS products.• Ad-number service implementation• Mobile eye Location based product implementation for enterprises.• Bulk SMSC/USSD g/w ,charging g/w migration• Operational tasks of ECG,BCG,SMSC,USSD GW, Bulk SMSC ,MPBX ,SSA• Mediation server integration with MPABX/BSMSC/USSD G/W• CDR Reconciliation for VAS platform with CVBS ,Settlement and interconnect• CDR related dispute resolution for VAS products.• Sponsored data service project with Netxcell & u2opia• ZTE CVBS pre and post migration • Bulk OBD solution for corporate customers• Ad-voice service implementation for enterprises.• SMS Firewall RFP analysis and implementation• New SSA service migration • KPI report template design and implementation• VAS service backup plan preparing and implementation.Training Sessions followed.• 3 months Project Management training courses by Global eye International• 1 Day IOT introduction session conducted by Huawei• 1 Day 4G/5G introduction session by Samsung• ZTE CVBS ,NGIN and SMSC training

Huawei IN,MMSC,WAP gw,GMLC,LBS,SDP and Data service operations.AAA,SGSN,GGSN,PCRF,CG,DNS Packet core network operations• Network administrator of airtel packet core network including (SGSN,GGSN/PCRF/CG/BG/GRX/DNS)• Feasibility requirement analysis for new VAS system requirements, hardware and software specifications and installation planning • PS/VAS nodes integration with network management server and report generation• Data com network maintenance & administration(Firewalls/routers/switches)• Administration of Mobile data Service Platform(MDSP)& Service control g/w (SCG)• Support WAP G/W & MMSC• Administration of Authentication, Authorization and accounting server (AAA)• Administration of Gateway Mobile Location Center(GMLC) for Location based service• One year in Huawei IN/OCS maintenance and configuration(SCP,SMP)• Maintain VAS/PS KPI /SLA for airtel Manage service project and for Sign off• Maintain system licenses, contract renewal and monthly review with customer• Works related to International GPRS roaming MMS and SMS• ISP Traffic monitoring & analysis, provide recommendation for system upgrades• Responsible for CDR issues with customers and Billing & mediation.• Guide Revenue assurance (RA) and billing team with GPRS charging issues.• SPOC for Bharti Airtel Information security and Business continuity(IS-BC) Implementation • Handling Airtel ISO 27001 audit and ISO 22301 Surveillance audit • Team leader for VAS/PS monitoring team in Airtel manage service project• SPOC for network security issues recommended by IT Audit team and IT team • Implement resolution for IT Audit recommendations to the network• Handling international roaming issues and billing disputes with billing team • Training NOC front office engineers and Technical support Group• Guiding airtel marketing team for new internet/VAS service• TCP/IP and telecom protocols CAMEL/MAP/SS7/Diameter/Radius/SMPP/SIP/SIGTRAN• IBM/SUN/DELL server maintenance

• Administration of Motorola Push To Talk (PTT)platform• Administration Huawei Mobile Data Service Platform(MDSP)• Administration WAP gateway & IP gateway• Coordinator for TRC-Maldives from wataniya for Data service matters• Administrator of CDR mediation of VAS/ DATA CDRs . • Multimedia Messaging Service Centre (MMSC) maintenance.• Handling SMSC ,USSD maintenance tasks• Handling customer complains about ,SMSC,MMS,MCA(Missed Call Alert)• Roaming activities in the launching stage of the Wataniya network• OTA(Over The Air) subscriber provisioning system administration• Responsibility of OPTIMA by AIRCOM network optimization server administration.

Technology & Value added service planning department for one year time• New VAS platforms implementation • USSD call home service & related other services provided by USSD gateway.• Push to talk(PTT) from fast mobile USA.• Airwide V-8.1 & Logica SMSC ERICSSON GGSN & SGSN combined server maintenance• Alcatel PRBT(Personalized Ring Back Tone) service & Ericsson MMSC • Administrator of call screening server to avoid illegal VOIP call termination• Training Customer service and marketing team about new services.• Conduct presentation for new service implementation for customers