Twenty plus years of varied experience in Information Technology - Infrastructure Management, Program Management, Service Design, Management, Business solution conceptualisation and development. • Vast Program Management experience which includes diverse geographies, critical programs. Work ranging from requirements gathering to delivery of services.• Lead a diverse team to drive a business solution using all aspects of business 4.0-agile development, machine first, cloud and automation.• Lead and executed many challenging multi-functional diverse Agile projects.• Successfully initiated a highly visible Enterprise Level Change within a challenging deadline of 3 days. Highlighted importance of Agile eco-system to incubate enterprise level changes. • As an Agile coach experimented & applied agile principles to mentor and build motivated teams. • Good communication & interpersonal skills with strong leadership qualities & mentoring ability. • Analytical, innovative, solution-oriented approach with proven people, process & program management skills; demonstrated ability to conceptualise and deliver strategic initiatives and implement significant improvements by leading cross functional teams against challenging timelines.• Demonstrated ability to work with diverse cross functional teams; have an established track record of team building & problem solving.KEY STRENGTHS* Relationship Management- Seasoned professional with proven ability to relate to stakeholders across multiple levels and functions. Managed a wide spectrum of clients spanning from sensitive Government agencies & high profile technology firms. Strong people skills with ability to empathise and connect intellectually with colleagues* Agile Project Delivery- Manage Agile projects by delivering incremental value to customer.* Program Management - Project planning, project monitoring, client liaison, onsite project coordination, Activity scheduling, manpower planning, quality management, risk management etc.* Business Solution Architect - Conceptualise, build and establish business solutions.* Training and Mentoring - Regularly train staff on concepts of Project Management, Agile concepts.* IT Service Practice -Conceptualise, design service offerings to suit business requirements. Draft service delivery approaches, estimating resource requirements, service transition methodology for business continuity. * IT Infrastructure Service Delivery – Extensive experience in the IT service industry, especially in a leadership role heading round-the-clock infrastructure service delivery