Gather all relevant information and Presentations designing with informational design backgroundProvides support at events and meetings as requiredSupports admin management in improving department's processes.Attention to detail, including proofing for accuracy and grammarApply creative layout solutions to presentation slidesManage the library of power point creative materialsCollaborated closely with other department members of the Content Team, and other teams, in line with their strategic objectives.

Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.Handling customer inquiries, resolving customer issues, and ensuring customer satisfaction through effective communication and problem-solving skillsProviding technical support and troubleshooting assistance to customersDocument all pertinent customer information and conversations in CRM system

I was the member of a team that designed, implemented & tested the Integrated Security System.I have tested many software equipment.Strong problem-solving skills, extremely reliable and able to work independently as well as a team member.