Sudhakar Rustagi Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Managing 5 acres (5 million square feet) built out area of HCL Technologies Noida Sector 126.

Gurugram, Haryana, India

• Ensure smooth facility operations at all the sites including all Soft & Technical Operations. • To ensure that desired SLA scores for JLL are achieved at all sites on monthly basis. • Visiting all sites at regular defined intervals along with client representative.• Implementing Cost saving Initiatives / Best practices at sites.• Ensure that all JLL Sub Vendors are meeting required JLL / Client standards . • Timely Utilization of Budget approved by client / timely Invoicing.• Validation of LL Utility Invoices / JLL Sub Vendor invoices for further processing.• Support Sites for various audits conducted by client / BU / JLL.• Induction / Training of all FM team members as per JLL / Client requirement• Timely Submission of Various reports /data to the client like SLA / MMR / MIS.

New Delhi, Delhi, India

• Ensure smooth overall facility operations at all the sites. • Visiting all sites at regular defined intervals along with client representative to have proper governance / control over operations. • Regular connect with BU SPOCs during site visit to ensure customer satisfaction.• Regular meeting with LL team of all sites for resolution of issues.• Implementing Cost saving Initiatives / Best practices at sites.• Ensure implementation of all proceses across sites as per client requirement.• Ensure that all JLL Sub Vendors are meeting SLA requirements.• Timely Utilization of Budget approved by client / timely Invoicing.• Validation of LL Utility Invoices / JLL Sub Vendor invoices for further processing.• Support Sites for various audits conducted by client / BU / JLL.• Induction / Training of all FM team members as per JLL / Client requirement• Timely Submission of Various reports /data to the client / JLL management including MBR• Ensure timely completion / Quality work for all R&M / Project work.• Ensure Asset management & Scrap Disposal as per client defined processes.

• Ensure customer satisfaction as per agrred SLA’s.• Responsible for managing Site operations & maintaining upkeep of the campus. Ensuring the upkeep of facility with a big Team of 80 People.• Managing Help Desk / Front desk / Mail Room operations.• Client Visit / Event Management – Organizing all important visits & Events.• Looking after Horticulture / Landscaping and Pest Control activity in the Campus.• Responsible for smooth functioning of Medical Room / Gymnasium / Reprographic / Conceirge Desk Operations.• Coordinating with Global Space Team & resolving their queries on cost allocation.• Maintain record of the assets & doing verifications at defined intervals.• Preparing MMR / MIS Report as per management demand.• Preparing Monthly Provision / Expense Tracker for the site.• Responsible for Vendor compliances as per Client / Labour requirement.• Getting Invoices timely from the Vendors & Submitting to the Finance Team.• Maintaining Invoice Tracker & follow up with Finance for payments.• Making order for all HK Consumables.• Maintain record of all Vendor Pos / Agreements and renewal of the same.

Gurugram, Haryana, India

• Responsible for managing Site operations & maintaining upkeep of the facility.• Oversee the Front desk / Mail Room/ Pantry work process during the shift.• Client Visit / Event Management – Organizing all important visits & Events.• Looking after horticulture, pest control activities and regular safety drills within organization.• Taking care of Different Coffee Vending machines/ Water Dispensers installed in premises. Dealing with all concerned vendors.• Looking after Security & M/E Operations as per requirement.• Preparing Monthly Provision / Expense Tracker for the site.• Maintaining Compliance- Labour / EHS Documents at the site.• Preparing Workstation Allocation Details on Monthly basis.• Processing JLL Invoices in JDE ( Online Oracle Software)• Getting Invoices timely from the Vendors & Submitting to the Finance Team.• Preparing Cost Bifurcation Sheet & allocating cost to different BUs.• Solving Queries of the Finance Team related to different Invoices.• Making order for Toiletries for all sites in North India along with cost comparison every month. • Ensuring food Quality & Cafeteria Hygiene standard. ( 2 cafeterias & 2 Live Kitchens)• Management of Meal Projection/ Menu Selection/ Feedback Mechanism.

Gurugram, Haryana, India

Gurugram, Haryana, India

• To ensure smooth functioning of the office.• To maintain co-ordination between different departments.

Gurugram, Haryana, India

• To attend incoming calls from U.S. customers and listening to their query or concern.• To provide them required information.• To provide solution to the issues faced by the customer including issues like navigating them through the website, any troubleshooting related to website.

Gurugram, Haryana, India

1. To attend calls coming from U.S. customers and listening to their query or concern. 2. To provide solutions to their technical problems related to hardware , software or networking through different troubleshooting methodologies.