Sudhakar Sharma Email & Phone Number

New York, Ny, Us

APAC and EMEA DC Application Migration Program Lead since Oct 2021Managing a team of 15 Project and Program Managers delivering Projects across the globe.Coordination with other Geo locations Project Managers for keeping the Program on track, and end-to-end delivery.Reporting on Program Status to Senior Client/Stakeholders through Steer Cos, Dashboards & Program WalkthroughsAs a People Manager responsible for the Governance and smooth running of the team. Team Appraisals, training needs and providing guidance for the growth of the team members.Worked extensively on creating the Program and Project Delivery framework for the teamWorking knowledge of Cloud Framework, Technologies and Projects moving onto the Cloud

Paris, Île-De-France, Fr

Responsible for managing IT Operations and service delivery for CRM Services across India.

Oversee daily activities of data centre transition and transformation initiatives for various clients. Supervise 30-75 personnel executing assigned tactics.Key Projects:OLIN, USA (2018-2020): Serve as IT program Director for DC, EUC, and site migration program. Guide team of 50+ staff across various tracks.HCSC, USA (2017-2018): Worked as program manager building new CMDB, determining performance reporting through MyXalytics tool and building SLA for Incident reporting.Standard Insurance Company (2016-2017). Employed as IT transition program manager on project utilizing team of more than 70 project managers and technical experts. Received award from customer for work on data centre, EUC. SD. Network, and tools.Estee Lauder Companies (2015-2016)(Onsite, USA): Completed IT Service transition program and data centre migration for $350M project with 75+ resources.PepsiCo (2014-2015)(Onsite USA): Appointed transition program manager for $470M IT transition program recognized among five largest IT service transitions. Supervised more than 70 staff including technical team members and project managers.UPM/Bio fire Company, Finland (2012-2014): Served as transformation program manager saving more than 10M Euro on 350M project through DC consolidation, application rationalization and virtualization. Supervised 30+ people.

Armonk, New York, Ny, Us

Worked as an infrastructure Program manager and Account Focal for Blue Cross Blue shield Massachusetts (Jan’10 to May’12) & handled multiple projects with the team size of 10-30 resources.Worked on the IBM Internal security and compliance Program (Apr’10 to Dec’10) in order to streamline many processes for various account across all sectors of North America.Worked on the reverse Transition program as a project manager for Nissan Motors NA (Aug’08 – Mar’10) to reverse transition the services to HP.

New Bern, North Carolina, Us

Successfully handled the team of 47 Remote Support specialists while working on HP Global Machine Critical Transition program, Service Delivery and Operation. During my supervision team successfully handled all the System Health check and Patch Management reporting tasks with 100% SLA and CSAT 4.7/5.Initiated and completed Green Belt Program to improve efficiency of team resulted in the saving of 11 FTE with the help of Automation, process and template standardization.

Atlanta, Georgia, Us

Worked as Service Delivery Manager for Key Banking accounts. During this period handled various projects of MICR Centre setup, Rolled out Managed Services for ATM, ATM Deployment and WAN network setup across various banks. Successfully managed the team of 18 engineers.

Noida, Uttar Pradesh, In

Worked as Resident Engineer in IIT Kanpur, Installed Asynchronous Transfer Mode Network inside the campus, maintained all the HP Servers in IIT Data Centre. Efforts recognized by customer and received an Appreciation Letter from the Head of the Department, IIT Kanpur Computer Centre.