In the capacity of HR Head South (Asst.Vice President), the role involves comprehensive management of HR functions for over 35,000+ employees, supported by a dedicated team of 45+ HR professionals. Responsibilities include overseeing end-to-end HR operations, ensuring compliance with regulatory standards, fostering robust stakeholder relationships, and driving new HR initiatives aligned with business goals. Additionally, the role emphasizes strategic business partnering to support operational efficiency and growth, as well as implementing Learning & Development (L&D) programs. This position reports directly to the HR Director and Regional Business Head, supporting strategic objectives for the region.

General Manager , HR Operations As the Senior Director leading HR Operations for Sodexo, I oversee a team providing comprehensive HR services and support to over 7,000 employees across emerging markets. My key responsibilities include:End-to-End HR Operations ManagementDirecting all facets of regional HR operations including employee lifecycle management, payroll, benefits, compliance, employee relations, and HRISDeveloping and implementing global HR policies, processes and best practices to drive operational excellencePartnering with HR business partners to translate corporate initiatives into actionable regional operating plansAnalyzing HR metrics and auditing processes to identify improvement opportunities and drive continuous optimizationHR Technology & AutomationSpearheading HR systems strategy including HRIS, payroll, benefits, and workforce analytics platformsLeading HR transformation initiatives leveraging technologies like RPA, AI/ML, and self-service portalsImplementing advanced HR reporting/analytics to provide data-driven workforce insightsChampioning user experience design for HR systems to enhance employee and manager self-service capabilitiesHR Service DeliveryOverseeing regional HR shared services centers and ensuring superior service qualityStandardizing and streamlining global HR operations through centers of excellenceBuilding HR capabilities through comprehensive training and career development programsFostering a culture of continuous improvement through Lean/Six Sigma and customer-centric practicesTeam Leadership & DevelopmentLeading and mentoring a diverse team of HR professionals across multiple regions and culturesProviding strategic direction and empowering teams to drive innovation and operational efficiencyBuilding highly collaborative relationships across global HR and cross-functional business partnersDelivering impactful leadership that engages and inspires teams to achieve ambitious goals

Zonal Head - Human ResourcesAs the Zonal Head of Human Resources for METRO's Karnataka and West regions, I spearheaded all aspects of HR strategy and operations, overseeing a team of 24 HR professionals. My key responsibilities spanned:Talent Acquisition & ManagementDrove full-cycle recruitment strategy across managerial and front-line roles to attract, select and onboard top talentImplemented innovative sourcing tactics including social media, employee referrals and campus hiringPartnered with business leaders to forecast hiring needs and build a robust talent pipelineChampioned employee engagement, retention, and development initiatives to maximize talent effectivenessPeople & CultureFostered an inclusive, high-performance culture aligned with METRO's values and employee value propositionDesigned and executed training roadmaps focused on leadership, functional, and compliance capabilitiesFacilitated organizational change through effective communication and chance management strategiesDrove diversity, equity and inclusion (DEI) strategy through targeted programs and awareness campaignsHR Business PartnershipProvided strategic HR leadership and expertise to support achievement of business objectivesEnabled business transformation through workforce planning, job design and change interventionsConsulted leaders on employee relations matters, conflict resolution, grievances and policy adherenceChampioned initiatives to enhance employee experience, engagement and workplace productivityHR Operations & ComplianceLed HR operations including payroll, benefits, statutory compliance and employee lifecycle managementImplemented HR policies, processes and best practices to drive operational excellencePartnered with finance and legal teams to ensure rigorous governance and regulatory complianceLeveraged HR analytics to analyze workforce trends and provide data-driven recommendations

Human Resources Business PartnerAs a seasoned Human Resources Business Partner at DHL, I played a pivotal role in providing strategic HR leadership and support to drive business growth and operational excellence across the organization's Bangalore operations. My key responsibilities encompassed:People & CulturePartnered with business leaders to align people strategies with operational priorities and organizational valuesSpearheaded initiatives to foster an engaging, high-performance culture focused on continuous learning and developmentChampioned diversity, equity, and inclusion programs to build a diverse and inclusive workforceFacilitated organizational change through effective communication, training, and change management strategiesHR Business PartnershipServed as a trusted advisor to senior leadership, providing insights and recommendations on workforce planning, talent management, and employee relations mattersEnabled strategic business decisions by providing data-driven workforce analytics and metricsConsulted leaders on employee grievances, conflicts, policy interpretations, and disciplinary actionsConducted training and capability building for people managers on HR policies, processes, and best practicesTalent Acquisition & DevelopmentCollaborated with hiring managers to forecast staffing needs and build a robust talent pipelineImplemented innovative sourcing strategies and employer branding initiatives to attract top talentStreamlined and optimized recruitment processes to improve hiring efficiency and candidate experienceDesigned and executed comprehensive training programs to upskill employees and enhance their career growthHR Operations & ComplianceOversaw HR operations including payroll, benefits administration, employee data management, and statutory complianceEnsured strict adherence to labor laws, employment regulations, and company policies across employee lifecycle