Sudhakar Naik Email & Phone Number

Mumbai, India

Top Multi National Company CAPGEMINI has its presence in the India for providing IT consultation to Offshore and Indian clients.Projects: Invista, Georgia-Pacific, Smith & Nephew, Grass Valley, Excelerate Energy, Chevron Phillips Chemical & FDL.Environment: SAP ECC, BW, SRM, Portal & PI with DB2 9.7 database on AIX, Linux & Windows platform Responsibilities:• Facilitated weekly client meetings to review project status, upcoming deliverables and address concerns.• Conducted ongoing internal team meetings to set priorities and timely resolve outstanding issues.• Created client specific Standard Operating Procedures to document processes and become more efficient.• Managed and monitored results of team to ensure internal and external SLA's are met.• Reduced support costs by developing new support processes.• Successfully managed staff to meet needs of clients including hiring and training facilitation.• Involve extensively in Priority tickets. Prepare Root Cause Analysis for P1 tickets, schedule meetings with clients and stakeholders till RCA is approved.

Mumbai, India

A division of Siemens, having its presence in the India for providing IT consultation to Offshore and Indian clients. This division was taken over by ATOS since 01-Oct-2011.Projects: Xerox Corporation, Telecris Biotherapeutics Ltd, Siemens PLC, Times of IndiaEnvironment: SAP 4.6C, ECC, BW, PIResponsibilities:My role was to lead a team of 8 SAP Basis consultants as Incident Team lead and also handle first level of escalation, providing 24 X 7 supports. Following activities were carried out on routine basis: Monitoring SAP systems, Transports Management, Kernel Upgrade, EWA analysis, System Refresh, Maintaining operation modes, Database Administration, Support Packages, Add-ons, Printer Administration, Performance Tuning, Handling P1-P4 priority incident tickets within SLA timings. Along with this I was actively involved in performing the realization tasks like SAP Bundle patch, Oracle Upgrade from 10i to 11g, Oracle Patch Set Upgrade, Disaster Recovery activities and also upgrade from SAP R/3 4.7 to ECC 6 EHP 6.

Vapi, Gujarat, India

One of the top 5 companies of the world in the Ink Industry, having manufacturing units at various locations in India and abroad.Environment: SAP 4.0B with Oracle 8.0.4 on Windows NT, SAP 4.6 with Oracle 8.1.7 on Windows 2000.Responsibilities: Set up and maintain user accounts, User Authorization. Create and maintain SAP profiles. Monitor system performance and logs. Transport changes from one system to another. Schedule, run, and monitor background jobs of the SAP database. Maintain database using SAPDBA, Performance tuning of programs, Backup of database and database maintenance. Create, test, and execute the SAP disaster recovery plan, Homogeneous copy from one system to another. Database: 1) 240 GB on SAP 4.0B with Oracle 8.0.4 on Windows NT; 2) 60 GB on SAP 4.6 with Oracle 8.1.7 on Windows 2000.

Baroda, Gujarat, India

Worked for ‘Orion Software Services’ which provides software support to different clients including ‘New HP’ (initially Compaq Computers) which has a software and hardware contract with Reliance Petroleum Limited, Jamnagar, a largest refinery of Asia.Projects: Caies, Catalog Management Tool (CMT), HIX, Laboratory Information Management System (LIMS), LIR, Material Forms (MFORMS)/Electronic Permit (e-permit), Pipe works, Refinery Information Management System (RIMS), SETROUTE, Terminal Automation System for road (TASRD), Terminal Automation System for rail (TASRL).Environment: Oracle 7.2.3, Oracle 8 and Oracle 8i, Sun Solaris 2.5 & Windows NT.Responsibilities: I was handling eleven databases, whose version varied from Oracle 7.2.3 to 8i and size varied from 600MB to 10GB. Of the eleven databases, four were on Sun Solaris and seven were on NT platform also four in noarchivelog mode and seven in archivelog mode. My work involved Backup and Recovery, Application Tuning, Tablespace Management, Managing schema, Objects, Managing Rollback Segments, Managing Users and roles. My major achievement was merging of epermit and mforms database, Upgrade Oracle database and controlling of the number of archivelogs generated in one of the database.

Ahmedabad, Gujarat, India

Worked for ‘Applitech Solution Ltd’ a famous Ahmedabad based Software Development Company, which develops software for various customers depending upon their requirement.Environment: Oracle 8.1.5 on Windows NT.Responsibilities: ER Diagram, Oracle Parallel Server for high availability and load balancing to produce greater transaction throughput. Database running on multiple instances with instances mapped to different web servers according to their related activities. Backup and Recovery of Oracle database. Performance tuning as it was OLTP.

Ahmedabad, Gujarat, India

Biggest dealer for Ashok Leyland Trucks for the State of Gujarat, Maharashtra & Andhra Pradesh, Bajaj Scooters for Rajkot and Vijayawada cities, Maruti Cars for New Mumbai and Mahindra & Mahindra Jeeps for the State of Andhra Pradesh.Environment: Clipper 5.0 on Novell NetWare 4.11.Responsibilities: Analysis, Designing, documentation, developing and implementation of all the following projects in a multi-user, on-line environment independently. My work also involved training the end-users & data entry operators.

Master'S Degree, Mathematics

Diploma In Computer Science & Application,, Computer Science, Pass

Bachelor'S Degree, Mathematics, First