Sudhakar P Email and Phone Number
•15 years’ experience in program and projects management; experience with advance project management methodology, processes and tools.•Solid background in managing projects from conception to completion, with strong emphasis in consumer products and ICT services.•Experienced in customer relationship management, complex contract management, government agencies IT policy and solutions, business development & managerial accounting; support portfolio and sales team to develop new business opportunities and perform cost accounting. •Extensive supervisory and operations background - managed up to 27 direct reporting engineers, contractors, group of Service Rollout Managers, Solution Architects, Business Development Managers and global teams.•Extensive background in software development life cycle, quality assurance and control using various maturity models (e.g. SEI CMM and CMMI), and improvement tools - Six Sigma Methodologies and Agile practices.•Good track record of completing projects, deliver services to customer on time, within budget and good quality.•Built strong business and operational relationships with customers and focused on continuous improvement of operational efficiency meeting SLA targets. Ensured staffs are customer service focused and comply with the organizational security policies and adherence to governance practices.•Certification: Prince 2 , Agile , ITIL V3 (F) and Six Sigma Green BeltSpecialties: • IT Service management (ITSM)• Application development and implementation• Cross functional leadership• Problem/Change management• Supplier Relationship Management • Project management• IT Budget management• Business/Technical analysis• Contact management• Service Desk Management
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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In-Country Lead - Singapore Apos (Azure Platform Operations- Sovereign)Microsoft Jun 2022 - PresentSingapore
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Lead Senior Program ManagerSingtel Jan 2013 - Jun 2022SingaporeManage and oversea the Program Management Office to support G-Cloud program. (To provide cloud computing for all Singapore government agencies).•Process: Work closely with tower leads from Adoption, Product Engineering, Product Management and operations to setup process like on-boarding process, Procurement process and product life cycle.•Communications: Managing C-level meetings, internal management meetings and official notifications.•Business Operations: Responsible for managing-Contract Management – Scope management and G-Cloud contract deliverable -Partner Contract Management – Managing partner deliverable and contract renewals including operation support. -Business opportunity -Adaption sale Funnel monitoring and capacity planning•Documents: Managing G-Cloud documents depository, Document Revision controls and customer’s monthly reports as per tender spec.•Product road map: Responsible for G-Cloud product road map and Work closely with stakeholders for new service introduction.•Change Management: Responsible for Change request process for Program level changes like contract deviation.•Resource Management: Managing operation capacity based on sales pipeline.•Audits: Responsible for annual audits like Finance report Audit, Infrastructure compliance audit, ISO 27001 Certification and Customer satisfaction survey.•Maintaining overall P/L for G-Cloud. -
Deployment Project ManagerHewlett-Packard Singapore Jan 2010 - Aug 2012Singapore•Member of project management team for the Transition, Service Delivery & Management of the SOEasy Programme (S$1.3 billion/8 years (US $980 million) •Manage staging operations team (cloning/imaging & application installation SCCM) and deployment consists of 80 members. Responsible for operation management plan to meet deployment schedule and SLA for BAU requirements.•Manage the Win 7 projects for application development, compatibility testing including COTS, certification, packaging and implementation. •Customer contact position responsible for the delivery of all in-scope services ensuring performance goals are met, and manage various Account Operations Managers.•Leads the delivery organisations to timely and cost-effective delivery of SLA requirements, identifying and recommending optimisation whilst managing delivery scope and resources. Chairs weekly client service review meetings; areas covered include performance reports, service improvement plans, outstanding solution proposal status, interfacing with agencies’ CIO and Technical Service Managers.•Ensures security compliance, effective change management, configuration/asset management, patch management and new production releases to agencies. Member for Change Advisory board (CAB).•Understands and gathers agencies’ additional service requirements, transferring the knowledge into business proposals by coordinating efforts from business development associates and solution architects.•Monitor service desk to track overall SLA and responsible for Service improvement plans.(SIP) -
Senior Project ManagerDell Jun 2006 - Jul 2009Singapore•Successfully managed Application development and Infrastructure Projects using SDLC methodologies.•Successfully managed the Vista and office 2007 transformation project for all platforms including peripherals.•Managed and participated in exclusive executive meetings, agendas and presentations to meet the goals of leaders in many large organizations.•Successfully managed client expectations for clients in a multitude of industries driving projects to completion on time and under budget.•Managed cross-functional, multi-level team focused on improving company-wide internal communication, resulting in executive leadership implementing team’s recommendations.•Successfully set strategy and managed projects with budgets of up to $6Mil.•Successfully assisted with business development, sales pitches and strategic project structuring.•Provided hardware and software maintenance, training and consultation and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.•Setup and review the IT security strategy, processes and workflow -
Project ManagerFlextronics Aug 2003 - May 2006Singapore•Manage packaging projects for HP printing & imaging products mainly printers & Plotters.•Manage firmware and PCB development projects.•Lead packaging function and manage projects•Project scheduling, Budget, WBS, Resource estimation and leveling.•Supplier management including design, sample and design approval -
Senior Project Engineer - PackagingJebsen & Jessen Broadway (S) Ltd Aug 2000 - Jul 2003Singapore•Managed logistics and packaging projects for HP printing and imaging products•Engaged stakeholders and develop winning logistics and packaging strategies•Led packaging function and managed related projects•Oversaw duties related to project management, including scheduling, budget, WBS, resource estimation and supported proto builds and mass pro.
Sudhakar P Skills
Sudhakar P Education Details
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Logistics, Materials, And Supply Chain Management -
Psna College Of Engineering And TechnologyEngineering
Frequently Asked Questions about Sudhakar P
What company does Sudhakar P work for?
Sudhakar P works for Microsoft
What is Sudhakar P's role at the current company?
Sudhakar P's current role is Sovereign Cloud Infrastructure/Technical Program Management.
What schools did Sudhakar P attend?
Sudhakar P attended University Of South Australia, Psna College Of Engineering And Technology.
What skills is Sudhakar P known for?
Sudhakar P has skills like Six Sigma, Supplier Quality Management, Lean Manufacturing, Sdlc, Pmo, Itil, Business Analysis, Vendor Management, Total Quality Management, Quality Assurance, Cross Functional Team Leadership, Change Management.
Who are Sudhakar P's colleagues?
Sudhakar P's colleagues are Abdirezak Mohamud Warsame, Hassan Dadkah, Dave Wollerman, Sarah Rosas, Adam Stride, Geo Vani, Chandni Sikarwar.
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Sudhakar P
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