Sudhanshu Karole Email & Phone Number

Surrey, Bc, Ca

British Columbia, Canada

• Responsible for helping customers with placing orders, processing transactions, and providing updates and offers regarding paints and supplies.• Monitor and maintain inventory levels to process orders/back orders to meet customers' demand.• Responsible for inbound/outbound transportation tasks, such as monitoring and coordinating thetimely shipment of paints and supplies, managing carrier capacity and performance, managing logistics documents and incoming payments, and resolving delivery issues.• Place and monitor purchase orders, review inventory status, and maintain safety stock level.• Collaborate with the Manager to analyze data and generate reports using database management skills to forecast demand.• Transfer products from the warehouse to stores to optimize storage capacity and inventory balance.

Vancouver, British Columbia, Canada

• Business Requirements Gathering and Review: Gathered and reviewed business requirements directly from the project manager by creating refined change request documents.• Stakeholder Collaboration: Actively participated in client meetings and facilitated the collection of valuable client feedback regarding software performance and their requirements for new features. Collaborated effectively to arrange UAT, training sessions/demos, and craft user manuals.• Functional Specification Document creation: Highly proficient in utilizing industry-standard business modeling tools like MS Visio and dot IO. Conducted workflow, process diagram, GAP analyses, and Change request documents.

British Columbia, Canada

- Proficient in implementing rigorous security screening protocols, managing operations,and logistics, and maintaining crowd order to proactively prevent incidents.- Demonstrated track record of delivering outstanding customer service whilemaintaining a robust security presence and adeptly handling threat assessment andproactive risk mitigation.

Maharashtra, India

• My role entails active interaction and seamless coordination among end-users, expert teams, development, and QA teams. Collaborate with management and the development team to seamlessly implement new features and software changes, ensuring alignment with client requests.• Ensured timely reporting of software issues to managers and actively collaborated with the development team resulting in a 20% decrease in issue resolution time to achieve efficient resolutions.

Operations And Supply Chain Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General

High School Diploma, Business/Commerce, General