 Handling compalints which are related to beam Internet Service Provider. Sorting the data related to our branch assigning compalints to technicains and following up them . Providing Technical resolution to customer on calls instantly. Making calls to customers and providing the information related to compalints. Displaying reports on hourly bases.

PLANNING Creates a activity/target plan for self on a monthly basis to trackPipeline, status of each lead and conversion potentialPROSPECTING Adheres to the monthly activations plan by product category Execution of market activation activities as planned by Brand champions Liaison with the respective SM and Brand Champion to execute theActivity Completes all documentation and collects customer information duringthe activity in order to open the green form. Follows up on the lead allotted after receiving green form withCustomer Information and conduct home visit / Test Drive as per appointment Plan and adhere to the schedule of test drive Explains and markets the various value added services available to thecustomer including benefits, process and timelines and negotiates andfinalizes the deal including TMA Conduct lead qualification and update the form accordingly Generate quotation for the customer based on his requirements and considering the prevalent schemes/offers Guides the customer on the financing options, RTO process, insurance, booking amount.