• Implemented 10+ large scale business applications across all divisions of CFAI group companies in different Middle East regions.• Headed the third party business software implementations and customization.• Collaborating and gathered business requirements from business stakeholder and end business users for devised optimal business solutions through standard use case templates and functional specification documents.• Used Atlassian business documentation and project management tools like JIRA and Confluence to document business requirements, functional specifications and reported incidents from the users.• Designing best in class solutions through continuous R&D and sessions with business users/process owners for the business requirements identified.• Experienced in drawing expected UI appearance diagram before application development using various Wireframe tools.• Business process data work flow diagram creation using Microsoft Visio 2013 tool.• Facilitated Liaison with technical team to translate business and/or system requirements into functional technical specification.• Experienced in business user story creation for the application development.• Extensive experience in pre-implementation testing and data validation in system test environments/ UAT.• Monitor and headed the implementation process and advice the team with best practice.• Work with key system users to ensure system setup and configurations meet end user specifications.• Conducted hands on end user training as well as process presentations to high level management and process owners prior to the go-live.• Providing support for post-implementation, application maintenance and enhancement with regard to the implemented system.• Provide technical assistance in training, mentoring and coaching professional and technical staff.

• Meeting with customers and understanding the organizational structure.• Gathering the business requirements, documenting the business process, User Story, Data flow and Work Flow Generation as per the requirement gathering.• Create technical documentation such as design documents, specifications, software architecture documents.• Configuring the standard application based on the requirement collection.• Deploy the configured system in the client production server, handle the live implementations and providing continues support up to the Project Sign off.• Custom Forms and Report generation using tools Microsoft Visual Studio-ASP.Net / VB.Net, SQL Server 2012, Crystal Report, VS Reports as per the client requirements.• Design, Develop and Maintain SQL data base schemas and scripts. Including View, Trigger, Procedure, Cursor etc.• Installing and Configuring, database setup, setting up Application server and other environment variables.• Support and Management Training - Provide continues support and training for users as well as higher authorities of the customer.• System Updates with latest patches to add new program changes and reports.• Technical support for various customers in India & UAE• SQL Server Data base installation and trouble shoot the data base related errors.