Program Director : Transition, Transformation and Migration of 27000 end users from incumbent to HCL for Bombardier Transportation.

Program Manager: Transformation , Migration & In-flight projects for Bekaert, BelgiumProgram Manager: Digital Transformation for the Online titles at News International , London

Solutions Architect for Solaris Virtualization at News International Digital Transformation

Position:Sr.Technical Consultant (Professional Services) April 2007 - CurrentRoles and Responsibilities:· Team lead for the West and South Region in India for PS Infrastructure Delivery.· The Responsibilities include,▪ Defining the scope and effort estimate for the complex and non-prepackaged services▪ Engaging with pre-sales team and the customer for the risk analysis and solution understanding.▪ Writing the custom Scope of Work for the complex projects▪ Identifying and allocating the technical talent for the projects in the regions.▪ Engaging with customer and Technical implementation team members with the project kick off.▪ Designing the implementation architecture and custom build documentation for the project and to get it accepted by the customer.▪ Handling the project technological complexities arising during the project execution▪ Directly Executing Assessment Services projects .▪ Creating Configuration document and publishing the Knowledge document.

Position:Team Lead (Support Services-F500 West) July06 - March07Roles and Responsibilities:· Team lead for the F500-West Team· The Responsibilities Include,▪ Timely completion of the Support Cases with customer satisfaction▪ Developing the partner engineers for the technologies and problem solving.▪ Handling multiple locations within the region.▪ Implementation of the solutions sold by the partner or assist the partners in implementation.▪ Handling and resolving technical escalations raised by the partners.Position:Sr.System Support Engineer (Support Services- West) Oct03 - June06Roles and Responsibilities:· Sr. Support Engineer for the Assigned accounts in the West region for some of the leading banking and Telecommunication .· The Responsibilities include,▪ Handling the set of customers assigned to their highest level of satisfaction by timely supporting and resolving their technical problems.▪ To be the technological advocate to the customers for their present and future challenges.▪ Implementation of the new Hardware and Software for the assigned set of customers .▪ Resolve any technical challenges by coordinating with back-end support and product engineering.▪ Work with Professional Services team to build the systems based on the build documentation.▪ Publish the knowledge documentation for the complex technical issues resolved in the field.▪ Timely completion of the implementations helping the organization to achieve the revenue targets from the higher end systems.

Position:Sr. Customer Engineer (In-sourced to Sun) April02 - June03Roles and Responsibilities:· Team member of the in-sourced team by Sun for the Punjab National Bank Project· The Responsibilities include,▪ Getting certified on the Sun Solaris and Systems.▪ Implement the Punjab National Bank Primary site based on the design provided by Sun Microsystems▪ Manage the Punjab National Bank primary site for the first year for the 100% uptime.▪ Document the implementation to become the reference guide for the future▪ Lead the technical efforts on the Netbackup and Sun Cluster within the teamPosition:Sr. Customer Engineer (Support Services: North) June07 - March02Roles and Responsibilities:· Area In-charge for Agra and Ghaziabad.· The Responsibilities include,▪ Leading the team for Technical efforts▪ Handling all the customers in the area.▪ Handle Technical Escalations on the Unix platform within and outside the area for the region -North.▪ Ensure the customer satisfaction is at high level and the customer renews the Annual Maintenance contract with HCL Infosystems Ltd▪ Publish the knowledge documents for the resolved problems.▪ New system implementations in the area.