Business Development Manager
Current
Bonvoice It Solutions Pvt Ltd
Jul 2023 - Present
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Sudheesh Ms Email & Phone Number
Business Development Manager
at
Bonvoice IT solutions Pvt Ltd
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Bonvoice IT solutions Pvt Ltd
Role
Business Development Manager
Location
Kochi, Kerala, India
Who is Sudheesh Ms? Overview
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Quick answer
Sudheesh Ms is listed as Business Development Manager at Bonvoice IT solutions Pvt Ltd, based in Kochi, Kerala, India. AeroLeads shows a matched LinkedIn profile for Sudheesh Ms.
Sudheesh Ms previously worked as Corporate Sales Manager at Viacloud and Customer Service Specialist at Telsim Australia. Sudheesh Ms holds Diploma, Dilpoma Student from Kerala Sted Councilcollege Of Marine Technology.
Profile bio
About Sudheesh Ms
With over 10 years of experience in the customer service field, I am passionate about providing excellent service to clients and building long-lasting relationships. I have a diploma in marine technology and a strong background in telecommunications, which enables me to understand and address the needs of diverse customers. I am currently a customer service specialist at Telsim Australia, a leading provider of mobile and broadband services in the country.At Telsim Australia, I manage and monitor the telecalling and postpaid collection teams, ensuring that they meet the targets and standards of quality and efficiency. I also prepare business proposals for new clients and coordinate with the sales team on contract entries and welcome call processes. I have developed and honed my skills in team management, coordination, communication, and problem-solving, which have helped me to achieve high customer satisfaction and retention rates. I enjoy working with a dynamic and collaborative team that values innovation, diversity, and customer-centricity.
Current workplace
Sudheesh Ms's current company
Company context helps verify the profile and gives searchers a useful next step.
Bonvoice It Solutions Pvt Ltd
8 roles
Sudheesh Ms work experience
A career timeline built from the work history available for this profile.
Corporate Sales Manager
Managing and monitoring Tele calling team and postpaid Collection Team. Preparing business proposals for new clients. Coordination with sales team in relation contract entries and welcome call process.
Jan 2015 - Feb 2024
Customer Service Specialist
Apr 2022 - Jun 2023
Customer Service Officer
Managing and monitoring Tele calling team and postpaid Collection Team.Making the team motivated on reaching the targets.Assessing the team productivity and their activities on daily basis.Conducting various training programs to the team.Preparing business proposals for new clients.Coordinating the HR agency for recruiting and payroll activities
Mar 2014 - Dec 2014
Customer Service Manager
Managing the channel sales and activation process. Managing and monitoring Tele calling team and field Executives. Coordinating the HR agency for recruiting and payroll activities.
Feb 2013 - Aug 2014
Team Leader
Managing and monitoring Tele calling team and field Executives.Auditing and tracking the sales to ensure quality acquisition.Providing various training to the team.Handling Customer Complaints and resolving with RCRM Team.Communicating with the existing clients regarding their service expiry and renewal plans.Coordination with sales team in relation contract entries and welcome call process.Data collection for Telecalling purpose and forwarding it to data collection manager for free listing entries.Leading Exclusive outbound sales calls for HNI, CUG connections, Premium number salesManaging the channel sales and activation process.Stock management for Sims and other marketing items.
Jul 2010 - Feb 2013
Senior Customer Care Executive
Deliver world class customer service and build customer satisfaction and loyalty.Strive for one call resolution of customer issues.Manage the floor on crucial occasions and ensure quality and quantity standards.Auditing and tracking the customer care calls for ensure quality acquisition
Dec 2008 - Jun 2010
Customer Care Executive
Deliver world class customer service and build customer satisfaction and loyalty.Strive for one call resolution of customer issues.Complete ongoing training to stay abreast of product, service and policy changes.
Feb 2006 - Mar 2007
2 education records
Sudheesh Ms education
Diploma, Dilpoma Student
Kerala Sted Councilcollege Of Marine Technology
12Th, Sslc
Gmbhss Trissur
FAQ
Frequently asked questions about Sudheesh Ms
Quick answers generated from the profile data available on this page.
What company does Sudheesh Ms work for?
Sudheesh Ms works for Bonvoice IT solutions Pvt Ltd.
What is Sudheesh Ms's role at Bonvoice IT solutions Pvt Ltd?
Sudheesh Ms is listed as Business Development Manager at Bonvoice IT solutions Pvt Ltd.
Where is Sudheesh Ms based?
Sudheesh Ms is based in Kochi, Kerala, India while working with Bonvoice IT solutions Pvt Ltd.
What companies has Sudheesh Ms worked for?
Sudheesh Ms has worked for Bonvoice It Solutions Pvt Ltd, Viacloud, Telsim Australia, Pizza Pasta Express, and Vodafone.
How can I contact Sudheesh Ms?
You can use AeroLeads to view verified contact signals for Sudheesh Ms at Bonvoice IT solutions Pvt Ltd, including work email, phone, and LinkedIn data when available.
What schools did Sudheesh Ms attend?
Sudheesh Ms holds Diploma, Dilpoma Student from Kerala Sted Councilcollege Of Marine Technology.
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