Sudhir Kumar Thapa Email & Phone Number

Bengaluru, Ka, In

San Franscisco, California, Us

Responsibilities:1. System Administration:● Manage and maintain the company's IT infrastructure, including servers,networks, and software applications.● Ensure the security, integrity, and availability of all systems and data throughregular monitoring, maintenance, and upgrades.● Troubleshoot hardware, software, and network issues, providing timelyresolution to minimize downtime and disruptions.2. Network Management:● Configure, monitor, and optimize network devices, such as routers, switches,and firewalls, to ensure seamless connectivity and performance.● Implement and enforce network security protocols, including firewalls, VPNs,and intrusion detection systems, to safeguard against unauthorized accessand cyber threats.3. User Support:● Provide technical support to end-users, addressing their IT-related queries,issues, and requests in a prompt and professional manner.● Set up and configure workstations, laptops, and mobile devices for newemployees, ensuring they have the necessary tools and resources to performtheir roles effectively.4. Data Backup and Recovery:● Implement and manage data backup and disaster recovery solutions toprotect against data loss and ensure business continuity in the event ofsystem failures or emergencies.● Conduct regular backups, testing, and restoration procedures to verify theintegrity and reliability of backup systems.5. IT Security:● Monitor and analyze security logs and reports to identify and mitigatepotential security risks and vulnerabilities.● Enforce IT security policies and procedures, conducting periodic audits andassessments to ensure compliance with industry standards and regulations.6. Documentation and Training:● Maintain comprehensive documentation of IT systems, configurations, andprocedures to facilitate knowledge sharing and troubleshooting.● Provide training and guidance to employees on IT best practices, securityawareness, and usage of IT resources effectively and securely.

Bangalore, Karnataka, In

As the Assistant Manager - IT & Network at Happay, I play a pivotal role in overseeing the entire spectrum of IT tasks, including System Administration and Network Administration. In the realm of System Administration, my responsibilities span the management of the company's computing infrastructure. This involves ensuring the efficiency and security of systems through tasks such as installing and configuring hardware and software, conducting regular maintenance, and troubleshooting technical issues.On the Network Administration front, I am actively engaged in maintaining a robust and secure network infrastructure. This includes the design, implementation, and management of both local area networks (LANs) and wide area networks (WANs). I am dedicated to ensuring seamless network connectivity, monitoring performance, and promptly addressing any issues that may arise. A key focus of my role is implementing stringent security measures to safeguard the organization's data and systems from unauthorized access and cyber threats.In addition to day-to-day operations, I am deeply involved in planning and executing strategic IT projects. This involves collaborating with various teams to integrate new technologies seamlessly and staying abreast of industry trends to keep Happay's IT infrastructure competitive and efficient. Effective communication is a cornerstone of my role, requiring collaboration with different departments, vendors, and IT professionals to achieve organizational IT goals.As the go-to person for IT matters, I bring a blend of technical expertise, strategic planning, and effective communication to the table. Whether it's liaising with different departments, coordinating with vendors, or collaborating with IT professionals, my role is instrumental in ensuring the smooth operation and security of Happay's IT and network infrastructure.

• Receiving Inventory• Maintained and ordered inventory when needed• Maintained general accounting functions• Entered sales, purchasing, and payroll data• Maintained employee timesheets and attendance records• Worked extensively with spreadsheets• Performed data entry, report preparation and payroll

• Processed orders received via phone, e-mail, and regular mail• Communicated and resolved customer issues• Maintained log of daily orders as well as weekly and monthly totals• Maintained and ordered inventory when needed• Tracked daily orders and identified orders requiring special attention or handling• Reviewed all paperwork for new and existing orders to ensure accuracy and completeness• Monitored and procured inventory, office stationery, and kitchen consumables• Assisted in general accounting functions• Entered sales, purchasing, and payroll data for a chain of five retail stores• Performed manual searches to locate contracts by name and date• Assigned to scan all telephone service contracts into computer database• Performed word processing for documents and correspondence• Handled filing, data entry, mail distribution, faxing, typing / word processing, prepared mass mailings and collating• Maintained employee timesheets and attendance records• Worked extensively with spreadsheets• Performed data entry, report preparation, telephone reception, and payroll

Bachelors Program In Management Studies (Bms), With Specialization With Information Technology

Higher Secondary, Physics, Chemistry, Biology, Computer Science

Madhyamik Pariksha (Secondary), General