• Help define Technical Roadmap and own the entire product delivery end to end inside Salesforce, Microsoft, RPA, Servicenow, Snowflake, Tandem practice.• Work very closely with various business stakeholders and cross-functional teams to drive the execution of multiple business plans and technologies.• Collaborate with multiple stakeholders globally and locally Customers business, Engineering, Architecture and Operations Teams• Drive high standards on quality, delivering solutions on time and within budgeted cost.• Deliver excellence in customer experience and value• Build and sustain product engineering team(s). Hire and develop top talents. Continuously improve team efficiency and productivity.• Adapt, champion and institute tool-based engineering governance. Setup processes and standards for engineering rigor adherence across projects.• Work with cross location teams to build functional and high-performance products in agile scrum.• Responsible for guiding and leading product discovery, backlog grooming, execution, monitoring, and assigned features/ project(s) to keep on schedule and on budget.• Monitor projects on an ongoing basis, evaluating progress and quality against defined threshold, managing issue resolution process, and taking corrective action as necessary• Contribute towards growth of the existing account, support bootstrapping of new accounts.• Guide in creation of IP and digital assets

Joined Jeevan Tech at a crucial stage and was able to turn around key account by improving the KPI/CPI SLAs and ensuring quality Deliverable for Jeevan Technologies.An entire new SDLC setup was completed successfully in record period of 12 weeks for a huge Salesforce Implementation. Improved Total Contract Value and at the same time brought cost effective solutions to projects by offshoring and utilizing pooled resources. Project Delivery was improved significantly by implementing Best Practices that built strong culture which supports agility, alignment to build incrementally with fast, integrated learning cycles.- Provide leadership and strategic direction to existing Salesforce Business and grow the service line- Manage all new pursuits for both existing and new customers- Create, own and execute vertical specific go to market plans with sales- Manage geographically distributed Salesforce delivery teams - Demand Management, pipeline planning, budgeting and forecasting- Manage Salesforce Centre of Excellence and mentor architects and practice leads in Salesforce, Mulesoft, ServiceNow, Tosca & .Net applications for providing Level 2 Application Support for different customers.

• Requirement analysis and Attending client workshop to gather the requirement & understand the AS-IS process.• Defining the TO-BE processes in alignment with the client requirements• HLD & LLD preparation• Technically guiding/helping the team in moving Salesforce Sales Cloud business process into Oracle Sales Cloud.

Requirement analysis and Attending client workshop to gather the requirement & understand the AS-IS process• Defining the TO-BE processes in alignment with the client requirements• HLD & LLD preparation• Leading PoCs and Implemented Solutions on Siebel CRM with Oracle Data Integrator for processing Bulk data from Mainframe and other Federal Agencies systems.• Technically guiding/helping the team, taking part in active coding & customization of Siebel Public Sector CRM and Integrating with Oracle Policy Automation Tools for managing the UnEmployment Insurance Business Rules

Support full Siebel CRM life-cycle development including designing, customizing, and documenting software.• Siebel Reports development using Actuate Tool for Siebel CRM.• Customization of Siebel CRM user interface and extending functional capabilities using Siebel Tools and Integrating to External Applications.• Work with users to resolve outstanding issues and to recommend changes.• Effectively communicate relevant project information to stakeholders and onsite• Determine the best practice architecture approach to solve complex problems.• Providing end-user training for any Siebel implementation.• Performing estimations for new projects and proposals.• Performing Siebel CRM pre-sales presentations for new business opportunities.• Providing training on Siebel CRM to new developers• Performing installation, Upgrades and deployment for Siebel CRM in new environments• Undertaking performance improvement exercises for the existing implementation.• Performing code review• Managing and leading the Siebel team for State of KY.

Support full Siebel CRM life-cycle development including designing, customizing, and documenting software.• Siebel Reports development using Actuate Tool for Siebel CRM.• Customization of Siebel CRM user interface and extending functional capabilities using Siebel Tools• Work with users to resolve outstanding issues and to recommend changes.• Performing installation and deployment for Siebel CRM in new environments• Undertaking performance improvement exercises for the existing implementation.• Performing code review• Involved in Siebel Implementations as a Sr. Siebel CRM Consultant for multiple clients which includes Medella Inc, Symantec, IBM Rational, State of KY.

• Siebel Developer worked on different fields of Siebel like Siebel Script, Siebel Tools, Siebel CRM, Siebel Testing, Siebel Configuration, Siebel EAI, Siebel EIM.• Involved in Siebel Implementations as a Siebel Developer for multiple clients which includes Siebel Systems, Source One Spares, CBeyond Communications Coca Cola, GE Capital. • Undergo training in Siebel CRM

• Design and development of Desktop applications using VB.• Worked on SQL Triggers, Functions, PL/Sql Programming in Oracle DB.• Documentation of Unit Test cases and Gained knowledge of software implementation best practices • Undergo training in Peoplesoft ERP.