Install windows, add computers in domain and install necessary software like MS Office, TeamViewer, AutoCAD, Revit, Adobe Creative Cloud● Remotely solve problems related to things like outlook, network drives, software installations● Solve network and hardware issues, set up RDP and VPN for remote access● Work on smartsheet, active directory and office products● Communicate with the office staffs and solve their all kinds of technical problems● Proper management of storeroom

● Provide technical support for all hardware and network issues● Go to sites and provide networking support to the clients● Change or replace hardware and install software● Maintain IT Support room and provide IT Support within the department

• Updating the Website of the organization and maintaining the mail server• Supervising the software named CMIS which was used for Money Laundering Investigation • Making projects in Microsoft word, Excel and PowerPoint• Troubleshooting hardware and network related issues • Using Abode Photoshop for some designing works as required • Daily office works like site visit according to organization needs, sending emails, answering phone calls, attending meetings, taking notes and receiving suggestions from the seniors

• Updating the website of the organization• Handling the project named Near Miss which was related to maternity health problems• Designing a book in Adobe InDesign• Taking part in Conference and Seminars held inside and outside the organization premises• Daily office works like sending emails, answering phone calls, attending meetings and taking notes.