Sudipa Sarkar, Ccap, Pace Email & Phone Number

Brampton, On, Ca

Toronto, Canada Area

-Reporting to the Senior Vice President of Sonnet, providing executive level administrative support to drive coordination across the Sonnet and Economical cross-functional teams (IT, Marketing, Digital Development, Contact Centre, and Pricing).- Took the ownership to ensure smooth relocation of Sonnet office to a new location; point of contact for all facility related jobs including office maintenance, supplies, equipment, and bills. - Work closely with the building management, vendors, service providers for ensuring safety and general upkeep of the Sonnet facility.- Organize travel, schedule/ reschedule meetings and manage conflicts as needed.- Member of the Planning Committee to organize employee engagement activities.- Identify and streamline processes for controlling unnecessary costs.- Partner with HR to handle employee on-boarding and reassignment requests, and with the IT for addressing equipment related requests and getting software access.

Mississauga, On

- Provided administrative support to the Managers of Claims Solutions Development (Aurora, Burlington and Mississauga) and Claims Commercial Partnership teams (Aurora, Burlington, Mississauaga and Lévis).- Managed calendar invites for the managers and their employees; scheduled monthly team meetings, bi-weekly follow-up meetings, quarterly claims meetings and project advisory committees.- Planned and arranged travel including, booking of flights, hotel and car rental reservations.- Validated and submitted expenses, oversaw requests for stationary, business cards, printer cartridge and linguistic services.- Drafted announcements for new employee joining, employee promotions, important messages and memos, and distributed them to the required audience.- Updated floor plans and organization charts by coordinating with other Administrative Assistants.- Maintained a list of employee birthday, vacation calendar, and monitored the inventory of stationary and office supplies.

Mississauga, On

- Handled mortgage submission using Filogix - an application used for recording the mortgage information.- Prepared business proposals and reports for getting commercial mortgages from Lenders.- Liaised with appraisal companies for getting properties appraised.- Coordinated with the financial institutions for negotiating mortgage rates and getting mortgage status updates.- Prepared templates in MS-Word for different disclosures and documents.- Developed a tracker in MS-Excel to track mortgage deals.- Documented a training manual on creating mortgage application and preparing various disclosure forms.

Noida Area, India

- Assisted the IT Solutioners in preparing project proposals for clients from govt. sector in UK – Postal Department, UK Railways, and Banking & Financial Services. - Edited content and developed informative diagrams in Visio for the proposals.- Maintained case studies, documents and presentations in the collateral database (a central repository containing Steria’s reference materials used to support the proposals during pre-sales).- Prepared innovative templates and styles for proposal, and lowered documentation efforts. - Additionally, served as a backup for preparing Utilization and Forecast Reports.- Took the ownership of creating, updating, maintaining and organizing case studies, documents and presentations in the collateral database.

Gurgaon, India

- Prepared cumulative Software Release Notes for Genius (Insurance Software) – delivered software patches along with documentation incorporating enhancements, quarterly.- Documented and generated user guide (MS-Word and CHM help files) for VB and .Net software package for Re-insurance market – IRIS: a leading solution for Lloyd’s London and international insurance and re-insurance underwriters.- Documented and generated MS-Word based user manual for Xchanging Insurance Solutions Accounting & Settlement Process.- Tracked overall documentation status and submitted the reports and to the Management and UK counterpart, as well as uploaded them on the SharePoint.- Generated capacity and resource utilization reports, using SAP for different software development teams (JAVA, .NET, AS400).- Responsible for content management for Xchanging web site (www.xchanging.com) and content development for Xchanging India Newsletters - Xpressions and ISW Xpedition.

New Delhi Area, India

- Coordinated with the Clients to ensure smooth execution of promotional activities and campaigns- Prepared various MIS / Reports on a monthly basis for the clients to provide a fair idea of the progress of the campaign- Coordinated with the managers of the participating outlets to ensure that all the required material and products reach the destination on time- Coordinated Loyalty Project – ILMS (discount based program) and responsible for: - managing data of all the prospective merchants enrolled in ILMC project - coordinating with the team members for preparing presentations / proposals for the potential merchants - liaising with the Senior Management on behalf of the team to get any issues resolved (technical/non-technical) - handling all the queries related to ILMC project and explaining the Program details to the merchants - compiling individual DSRs (Daily Sale Reports) of Senior Executives into a consolidated report and getting them approved by the Senior Management

Patna Area, India

- Proofread and edited law journals and managed the entire administrative aspects of the office.• Liaised with the printing firms to ensure timely printing and publishing of the journals.• Managed the calendar of the publishing head and coordinated with the lawyers to get the summaries of cases to be published.

Canadian Certified Administrative Professional, Business Administration And Management, General

Professional Administrative Certification Of Excellence (Pace), Business Administration And Management, General

Activities and Societies: American Society of Administrative Professionals

Canadian Certified Administrative Professional, Business Administration And Management, General

Activities and Societies: Member of Association of Administrative Professional. Pursuing courses to become a Canadian Certified.

Certificate Course In Technical Writing, Technical Writing, A

Certified Professional Resume Writer, Resume Writing And Analysis, A

Diploma In Web Programming, Computer Science, A

Diploma In Computer Applications, Computer Science, A

Bachelor Of Science (B.S.), Chemistry And Botany, A

Activities and Societies: Active member of NSC camps