Sudipta Samant Email & Phone Number

Bhubaneswar, OD, IN

Bhubaneshwar Area, India

• In coordination with the Technology Department at NeGD, assist the State Government in defining the standards for application architecture, database design, development and infrastructure deployment.
• End to end solutioning ownership for all proactive and reactive opportunities (Process, solution strategy, technical solutioning, estimation, engagement model, commercial model & pricing and contracting)
• Proactive opportunity creation and solutioning from prospect customer base and current accounts
• Interact with clients team, sales teams, client partners to understand requirements, identify the current pain points, transformation areas, and design solutions to address the same.
• Prepare, present and defend the solution & business case with client
• Respond to RFI/RFPs, and manage the opportunity till closure

Bangalore, Gurgaon, Pune

• Managed multiple projects from conception to completion in a fast-paced acquisition environment and ensured that all projects were delivered on-time and within budget.
• Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and implementation assessments.
• Designed and developed a comprehensive metrics tracking system to monitor service delivery performance, customer metrics, and this tool provided senior management reporting.
• Handled recruiting, hiring, training, and personnel actions for delivery team with up to 100 team members.
• Achieved a customer satisfaction score of 97.9%, well above standard of 96%,
• Drove creation of an Operational Readiness process leading to lower defect introduction, decreased resolution time of severity issues, increased vendor relationships, and overall system confidence.

Noida

• Responsible for handling an offshore & onshore team, creates a flexible, manageable environment for consolidation and better operation.
• Maintain continuous continuous alignment of projects scope with strategic business objective.
• Coach, Mentor and lead personnel within a technical team environment, present periodic dashboard reports on the current program, future opportunities and client issues.
• Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
• Evaluates network hardware and software requirements and capabilities and makes recommendations.

Bhubaneswar

• Responsible for handling an offshore team, creates a flexible, manageable environment for consolidation and better operation.
• Maintain continuous continuous alignment of projects scope with strategic business objective.
• Coach, Mentor and lead personnel within a technical team environment, present periodic dashboard reports on the current program, future opportunities and client issues.
• Direct the coordination of all implementation task involving third party vendors as well as provide consultation to clients on system implementation.
• Managing the transition of client from Server Implementation to Client Support. Manage the development and maintenance of implementation portion of project.
• Responsible to Migrate the Sun Servers ( Sun Solaris V880 to zone of 25 k).

New Delhi Area, India

Performed Techno Delivery Manager role in Indian Air Force for more than 10 years, which involved the following activities:- Solution Architect Support ActivitiesMigration of Servers Automation of processesConsolidation of InfrastructureImprovement of ProcessesVendor ManagementPeople Management

Bachelor Of Engineering (Be), Electronic And Communication, A

Master'S Degree, English Language And Literature, General, A

Hsc, Pcm, A

Education record