Sudipta Sarkar Email & Phone Number

San Francisco, California, Us

Strategic advisor at the U.S.’ largest healthcare organization on a multi-year $100M+ cloud transformation project across its 4 Business Units, that digitized their customer B2B and B2C sales & and service engagement processes for their business domains (pharma /insurance/provider/ clinical). Capabilities delivered have achieved annual EBIT savings of> 10% during the fiscal 2018-2022. Planned capabilities deployment will unlock projected continual Opex savings of> 15% per year.

San Francisco, California, Us

Directed a 5-person advisory team at the U.S.’ 6th largest mortgage originator, who assessed & and proposed a digital transformation architecture framework to the CTO team, for the bank’s multi-cloud based mortgage sales, and service marketing channels. Improved CSAT by>20%, Retail Lead Conversion capability by>15%, and decreased Mortgage Servicing complexity by 3x.

San Francisco, California, Us

Dublin 2, Ie

Directed 8 consultants to assist the client CIO’s team in performing value analysis for an enterprise process automation framework for the retail banking domain of Canada’ 3rd largest bank.The framework enabled 360 views of customer relationship insights with a bank that led to a ~18% increase in sales conversion.Digitized service engagement processes enabled a ~20% increase in CSAT and a 2x improvement in process efficiency/ cost.

Armonk, New York, Ny, Us

Assessed the product lifecycle management processes of IBM Europe and China; provided hypothesis for cost reduction in their inventory management & and vendor/warranty management processes, delivered solution resulted in annual cost savings of >20%.

Armonk, New York, Ny, Us

Optimized order to cash processes utilizing SAP by working in a team of 8 to conduct research/process gap analysis for PC maker- Lenovo; proposed system optimization framework to Retail Service VP, plan resulting in average YoY TCO reduction of 10%.

Fenchurch Street, England, Gb

Managed a team of 12 consultants and collaborated with the CEO of Prudential Singapore (C-level sponsor) in a value analysis for a global sales automation solution for Prudential’s mutual-fund sales unit, the solution resulted in a>20% increase in customer sales.The sales automation solution was rolled out to country subsidiaries of Prudential (UAE, Hongkong, India) with similar success.

Armonk, New York, Ny, Us

Walldorf, Bw, De

Mumbai, Maharashtra, In

Pune, Maharashtra, In

Navi Mumbai, Maharashtra, In

Las Vegas, Nv, Us