Sudipta Shaw Email & Phone Number

Kolkata, West Bengal, India

As a Delivery Manager, leading a portfolio with 45+ members and generating ~$3M in yearly revenue providing Application Development and Maintenance Services to US Medical Devices major in the areas of Digital Marketing - Content Management using Adobe Experience Manager, Enterprise Automation using UiPath, Warehouse Management using Manhattan WMOS and other technologies such as .NET, Informatica, Cognos DM, SSIS, AWS Cloud, OpenText Content Server, Info Archive, SFDC, Java, Workday Analytics, Microsoft.NET, SQL Server, Oracle, MSBI, SSRS.

Kolkata, West Bengal, India

Worked as a Delivery manager, leading a portfolio with 60+ members and generating $4M in yearly revenue in Pharma R&D and Laboratory Informatics space for US based large pharmaceutical company comprising of Production Support of 120+ applications and multiple simultaneous Development projects ensuring delivery, compliance and validation with Java, Laboratory Informatics Products (LIMS, ELN, CDS, SDMS) and Microsoft .NET, Crystal Reports as technology areas. Worked as a Transition Manager and Offshore Cluster Lead for Applications Maintenance Services in R&D Cluster having 300+ Applications. Also worked as an Automation Lead for the entire Account having 1200+ Applications with targets of 12% ticket reduction over 3 years.

Kolkata, West Bengal, India

Worked as Transition Lead for transition of a large application support from a different vendor. Continued as IT Service Delivery Manager in the Documentum, Java, Lab Informatics and Microsoft .NET space in Life Science and Health Care domain for a US Pharma major and responsible for overall Service Management, Business Development, Compliance and Validation of multiple Business Critical Applications. Also worked as Application Services Optimization Lead across the portfolio of 110+ Applications providing ~10% Y-o-Y savings.

Kolkata, West Bengal, India

Worked as a Project Manager and eventually scaled up to Delivery Manager for multiple simultaneously running development projects in the area of Enterprise Content Management using Documentum for a US Pharma major. Managed an overall team of 20+ members including Developers, Architects, Compliance and Validation leads and testers. Responsible for end-to-end delivery: estimation - contracting - resourcing - execution - reporting - transition to support.

Rochester, New York, United States

Worked as a Module Lead (team of 4), Technical Lead and Support Analyst in Life Science domain for a US Medical Devices major in the area of Applications Development and Maintenance requiring SOX Compliance in various technologies such as VB .NET, ASP. Net, .NET, SQL Server, Oracle, Cognos Data Manager, SSIS, SSRS. Directly interacted with customer to get requirements and build custom applications, ETL jobs and dashboards / reports resulting in gaining credibility and growth of the overall Portfolio.

Malvern, Pennsylvania, United States

Worked as Support Analyst in the areas of Web Applications maintenance and enhancements in Life Science domain for a US Pharma major. Directly interacted with Customers at onsite to gather Requirements and Business Process understanding in order to deliver quality Support Services resulting in growth of the applications support portfolio.

Kolkata, West Bengal, India

Worked as a Microsoft Programmer in Developing and Supporting multiple VB and ASP applications in Life Science domain for a US Pharma major with Oracle / SQL Server backend and Crystal Reports as Reporting Tool.

Bachelor Of Engineering, Civil Engineering, 74% (First Class)

Activities and Societies: Civil Engineering. Joined one National Service Scheme camp held in West Bengal. Undergone a Vocational Training.

Indian School Certificate (I.S.C.), Science, 92.25%

Activities and Societies: Secondary School Studies Secondary School Studies

Indian Certificate Of Secondary Education Examination (I.C.S.E), School Examination, 92.4%

Activities and Societies: Won a medal in Science Aptitude & Talent Search Test organized by All India Science Teacher’s Association.