Liaison with Business and IT teams to define and execute multiple initiatives for improved infrastructure, system capabilities, and processes to achieve evolving distribution strategies in the complex B2B and B2C intermediary segments.

Led highly complex, strategic program focused on third party distribution channels for Marriott, as they integrated with Starwood Hotels & Resorts to become the largest global hospitality company. • Responsible for master project plan and overall coordination with multiple Business and IT teams, as well as 65+ external distribution partners including GDS, OTAs, Switches, Metasearch, and Wholesalers to complete a seamless conversion of 1500 Starwood properties to Marriott’s reservation… Show more Led highly complex, strategic program focused on third party distribution channels for Marriott, as they integrated with Starwood Hotels & Resorts to become the largest global hospitality company. • Responsible for master project plan and overall coordination with multiple Business and IT teams, as well as 65+ external distribution partners including GDS, OTAs, Switches, Metasearch, and Wholesalers to complete a seamless conversion of 1500 Starwood properties to Marriott’s reservation platform; project was delivered on schedule and with minimal issues to normal business operations.• Provided executive level reporting to communicate program risks and dependencies, quantifiable reporting metrics of project success factors, as well as post-execution reviews to drive continuous process improvements.• Able to accurately represent and enforce business goals and priorities during interactions with Marriott IT teams to confirm on-time deployment of technology solutions focused on customer needs and project objectives.• Conducted cross-functional weekly meetings to review critical action items, risks, timelines, and dependencies, as well as oversight of multiple external partner meetings to ensure timely execution of deliverables.• June – Dec 2017: Provided oversight of Marriott’s Reservation IT team to ensure on-time execution and delivery of multiple integration projects. Show less

Manage several enterprise projects to connect Starwood Hotels & Resorts with 3rd party online travel agencies (OTAs). Prepare and communicate Project Management Office (PMO) weekly reports, as well as conduct bi-weekly Stakeholder meetings with CTO, CIO, CFO, and Senior Business Executives.• Experienced in managing all aspects of the software development lifecycle using both Waterfall and Agile frameworks, from initial capture of requirements through development, testing, delivery, and… Show more Manage several enterprise projects to connect Starwood Hotels & Resorts with 3rd party online travel agencies (OTAs). Prepare and communicate Project Management Office (PMO) weekly reports, as well as conduct bi-weekly Stakeholder meetings with CTO, CIO, CFO, and Senior Business Executives.• Experienced in managing all aspects of the software development lifecycle using both Waterfall and Agile frameworks, from initial capture of requirements through development, testing, delivery, and transition to operational teams for full rollout to properties. • Partnered closely with multiple IT teams and business counterparts to secure project funding and resources, as well as ensure overall financial management of all projects in the Direct Connect program.• Conducted monthly Stakeholder meetings with CTO, CIO, CFO, and Senior Business Executives, as well as prepared and communicated Project Management Office (PMO) weekly status & financial reports.• Established best practices within the Starwood PMO for effective meeting management, project deployment and closeout, as well as budget analysis.• Known for building bridges between Technology and Business divisions to eliminate historic conflicts, improve understanding and cooperation, and drive overall project results. Show less

Founded the Pixel Dust Design Company, a web consulting firm specializing in custom website design and development, e-commerce solutions, and internet marketing for small- to mid-sized businesses.• Developed and implemented over 20 web solutions for clients in various industries, including consumer products, real estate, jewelry and apparel, art and design, food services, and event planning. • Performed the full spectrum of web-related tasks, including documenting detailed… Show more Founded the Pixel Dust Design Company, a web consulting firm specializing in custom website design and development, e-commerce solutions, and internet marketing for small- to mid-sized businesses.• Developed and implemented over 20 web solutions for clients in various industries, including consumer products, real estate, jewelry and apparel, art and design, food services, and event planning. • Performed the full spectrum of web-related tasks, including documenting detailed business requirements, rapid prototyping, design and layout, graphics creation and optimization, standards-compliant CSS/HTML 5, cross-browser testing, social media and marketing / SEO, training, and ongoing maintenance. Show less

Directed a global team of internal and vendor resources to support the Sales and Operations divisions for Walt Disney Studios Home Entertainment, a $2.5B revenue business. Effectively set and realized strategic vision to implement new technologies to support business growth and expansion, as well as upgraded remaining core systems to current versions.• Successfully implemented SAP’s Supply Chain modules for the NA Home Entertainment divisions. Scope of responsibilities included… Show more Directed a global team of internal and vendor resources to support the Sales and Operations divisions for Walt Disney Studios Home Entertainment, a $2.5B revenue business. Effectively set and realized strategic vision to implement new technologies to support business growth and expansion, as well as upgraded remaining core systems to current versions.• Successfully implemented SAP’s Supply Chain modules for the NA Home Entertainment divisions. Scope of responsibilities included partnering with business teams to optimize core business functions, managing data conversions from old legacy systems, design and implementation of SAP’s Order to Cash, Procure to Pay, Planning / Forecasting, and Tradespend modules, as well as drove both business and IT change management efforts. Post go-live, managed bi-monthly enhancement delivery schedule by prioritizing requests with the Business Executive team.• Effectively partnered with both business executives and end users to refine and realize their organizational IT needs, including a complete refresh of their application portfolio. Achieved success based on a deep understanding of the consumer packaged goods industry and sales/operations business processes, as well as a proactive approach towards IT service delivery.• Drove collaboration effort with NA Sales and Trade Fund Management teams to completely re-engineer outdated, error-prone account planning and forecasting processes / systems; expanded Siebel portfolio to include new Sales Volume Planning, Fund Management, and Proposal Planning modules to automate retail planning processes and provide new analytics. Show less

Project Manager, R&D Informatics - Amgen Inc. Directed a global effort to develop a portfolio management strategy and project roadmap for Amgen’s Clinical Operations division.• Developed international project vision, long-range plans and goals, and managed all stakeholder and sponsor communications. Established “best practice” for analyzing core business processes and systems, including a documentation model now used for all R&DI projects.• Met all project deliverables… Show more Project Manager, R&D Informatics - Amgen Inc. Directed a global effort to develop a portfolio management strategy and project roadmap for Amgen’s Clinical Operations division.• Developed international project vision, long-range plans and goals, and managed all stakeholder and sponsor communications. Established “best practice” for analyzing core business processes and systems, including a documentation model now used for all R&DI projects.• Met all project deliverables on-time or ahead of schedule; championed use of RUP methodology for initial R&DI process optimization project at Amgen, setting the standard for documentation, prototype development, and risk management. Show less

Managed a 40-person PMO/Technical team for a $38MM initiative to implement SAP’s Supply Chain modules for Universal Studios Home Entertainment. Estimated ROI of $15MM by 2008.• Established Project Management Office to execute standard operating procedures for project control and management, budgeting standards, and rules of engagement with the business.• Directly responsible for managing project budget, including forecasting & tracking costs, vendor management, and three-year… Show more Managed a 40-person PMO/Technical team for a $38MM initiative to implement SAP’s Supply Chain modules for Universal Studios Home Entertainment. Estimated ROI of $15MM by 2008.• Established Project Management Office to execute standard operating procedures for project control and management, budgeting standards, and rules of engagement with the business.• Directly responsible for managing project budget, including forecasting & tracking costs, vendor management, and three-year project planning. Provided weekly briefings to CFO. Show less

IT Integration Leader responsible for overall coordination of all technical integration activities between NBC and Vivendi Universal, a $14B acquisition by General Electric/NBC in May 2004.• Managed financial and staffing models to ensure a Year 1 target of $3.8MM in cost savings was achieved ahead of schedule. • Awarded “2005 GE Excellence in IT Award” for the NBC Universal Integration Project• Pre-Close: Directed 15 application teams consisting of both NBC and… Show more IT Integration Leader responsible for overall coordination of all technical integration activities between NBC and Vivendi Universal, a $14B acquisition by General Electric/NBC in May 2004.• Managed financial and staffing models to ensure a Year 1 target of $3.8MM in cost savings was achieved ahead of schedule. • Awarded “2005 GE Excellence in IT Award” for the NBC Universal Integration Project• Pre-Close: Directed 15 application teams consisting of both NBC and Universal IT leads to determine synergy opportunities, financial risks and benefits, and final dispositions of over 600 core systems across NBC and Universal. Show less

Supported over 250 associates worldwide in CNBC, MSNBC, & Bravo’s Advertising Sales, Marketing, Research, Network Operations, and Finance divisions.• Successfully implemented a fully integrated Ad Sales and Commercial Operations system to replace outdated mainframe technology, thereby automating account management and on-air commercial execution processes and reporting.• Awarded “2003 NBC CIO Leadership Award” for successfully transitioning newly acquired Bravo Television to NBC… Show more Supported over 250 associates worldwide in CNBC, MSNBC, & Bravo’s Advertising Sales, Marketing, Research, Network Operations, and Finance divisions.• Successfully implemented a fully integrated Ad Sales and Commercial Operations system to replace outdated mainframe technology, thereby automating account management and on-air commercial execution processes and reporting.• Awarded “2003 NBC CIO Leadership Award” for successfully transitioning newly acquired Bravo Television to NBC Cable’s application portfolio in less than 60 days, thereby avoiding a $1MM contractual penalty.• Effectively managed the implementation of Siebel's CRM system for CNBC Ad Sales in April 2002, resulting in hard benefits of $1MM in Year 1. Show less

Successfully managed the implementation of SalesLogix sales force automation system, plus multiple web-based applications to support auto leasing, loan origination, underwriting, and servicing operations.