I am an accomplished and results driven operations management professional with over 20 years of experience in successfully leading distribution, transportation, inventory control, customer service, and office teams for a Fortune 500 company. I have achieved a solid track record of meeting and exceeding corporate goals and objectives that have encompassed customer, financial, and safety metrics. I have demonstrated ability to identify and implement strategies to reduce internal business costs and insure continuous operational efficiency. I am experienced at driving a culture of continuous improvement with focus on associate engagement and training, resource and performance management, and relationship building with all levels of the organization, customers, and vendors.KEY ACCOMPLISHMENTS Achieved lowest supply chain costs in the OfficeMax distribution network for five consecutive years and earned 100+% rating in the internal performance dashboard; capitalized on cost saving opportunities to offset sales declines. Implemented the principles and tools of Lean within the Detroit Distribution center and provided leadership to drive the Lean culture of continuous improvement. KEY PROFESSIONAL STRENGTHS Distribution/Warehouse Operations Transportation ManagementCustomer Service/Office ManagementInventory ControlBudget Forecasting and ManagementRevenue Optimization Strategic Initiatives Lean Management Associate Training and EngagementTeam Leadership and DevelopmentSafety and Security Program Leadership