Sue Brady Email and Phone Number

Supporting data governance programme to establish controls environment.

To support delivery of effective AML reviews and regular testing of key controls, working individually or within small teams. The primary focus is to provide assurance via testing regarding Commercial & Private Banking AML controls.  Devise & undertake FLoD CDD/KYC tests / reviews in accordance with agreed AML procedures and policy. These include thematic reviews, regular testing of key controls, independent validation of testing undertaken elsewhere or other methodologies.Identify AML weaknesses / gaps in existing operational and regulatory processes, policies and procedures, which may results in loss to the bank and take action to ensure that areas of concern are addressed at the earliest opportunity. Support the business in developing action plans for AML controls improvement – both systemic and local.Proactively identify process improvement / best practice and disseminate as appropriate.I am required to work closely and credibly with Senior Management across the business and other key stakeholders in Second Line of Defence, Legal and Internal Audit.

• Lead reviewer for the development and delivery of several valued, high quality risk reviews. Escalating key concerns and identifying weaknesses/gaps in business areas through production of high quality reports. Ensuring that testing activity has minimal impact on teams and that a positive customer outcome is considered.• Implementation of a clear stakeholder management strategy to enhance the image and brand of Business Controls. Building, developing and maintaining effective relationships with key stakeholders and improving the risk profile of Commercial & Private Banking.• Undertake appropriate training and development to ensure that I serve our customers well and deliver fair outcomes, taking personal responsibility for compliance with bank policies. Ensuring that relevant policy changes are swiftly understood and incorporated into the testing assurance reviews.• Understand the strategic plan of Commercial & Private Banking and Business Controls including its ongoing progress and financial targets by taking ownership and following up.• Maintained full audit trails and records to support review conclusions – stored in accordance with the bank’s Records Management Policy.

• Senior Analyst on the Business Risk and Controls programme.• Various tasks within the programme covering analysis of current retained shared services vs proposed Target Operating Model.• Functionality reviews conducted and tested for governance for money laundering policies and processes, , Politically Exposed Persons and High Risk Customers.• Senior Analyst for the Corporate Front Office Programme conducting highly sensitive confidential reviews.• Process mapping, interviewing impacted staff, compiling reports with recommendations for streamlining and efficiency targets.• Reviewing Right First Time targets and identifying problem areas, recommendations made for improvement to streamline efficiencies.• Testing of and streamlining new processes through risk assessment board with key stakeholders. Over 300 processes handed over for attestation prior to implementation.

• Responsible for providing a proactive and effective risk identification process across the Business.• Responsible for completing in depth portfolio analysis, identifying warning signs and deteriorating trends for underperforming assets.• Built the Problem Identification Team profile nationally through developing relationships with leadership teams and key stakeholders.• Influential member of the wider Specialised Relationship Management (SRM) team and consistently engaged in all aspects of the role. • Worked independently to deadlines; against consistent defined performance objectives and taken responsibility for my own work ensuring issues are escalated as required.• Confident in all communication with complex reports for the Directors with commentary on financial analysis, trends, security, company structures and performance. • Highly developed understanding of credit stewardship for both the business and commercial platform. I am able to communicate at all levels within the business and influence high credit stewardship principles.• Data integrity within software and tracker tools is of a high standard and is up dated in line with agreed service level agreements. This is imperative for reporting into Ex-co by the Senior Analyst.• I satisfied all regulatory, compliance and operational requirements. Regular reading, Online Training, Money laundering, Fraud etc. • Local point of contact for risk related issues after I built, maintained and developed relationships with SRM, and the wider coverage teams.

• Implemented Relationship Management Support Unit Self Testing procedures and embedding the new process and engaging peers.• Lead Risk and Credit Stewardship activities, highlighting and acting upon early warning signs.• Driven planning process to ensure the unit was executing key processes correctly, including Internal Controls, Credit Stewardship, Self Sanction, Management Information, and Credit Stewardship. • Taking pro-active steps to rectify and prevent further errors through action planning with the Team Leaders, the Assistants and the Director of Commercial Banking.• Identified coaching and training needs for support team through analysis of trends in findings. Referring back to Team Leaders in order to improve standards and to assist with performance reviews. • Managed operational and credit risk across the portfolio, ensuring that the unit complied with credit stewardship and the Banks Licence to Operate requirements.• Led an enhanced support structure for the Relationship Managers providing a pivotal role between them and their Assistants.• Supported the Relationship Manager through completion of credit applications, developing new and profitable relationships.• Implemented service reviews and monitoring timely completion of early warning information data received. • Conducted a workout in the office. Ensuring I shared Best Practice ideas across regional team to maximise efficiency and for continuous improvement.• Responsible for ensuring that effective service charge review systems were in place and maximising potential income.

Various commercial and business banking support roles undertaken since leaving college .