A Chartered Accountant by training, I have over 30 years’ experience in training & development. I now specialise in working with individuals and groups on building business relationships, management/leadership and training/facilitation skills but in the past I have delivered complex technical training through large lectures and in more experiential, small groups. My experience crosses a wide range of sectors and topics. My particular passions are those closely linked to personal awareness and communication – including building trust, training and facilitation skills, presentation skills, influence, impact and assertiveness . I work at different levels and paces with my clients to help them build the skills and confidence they need to be able to do their jobs effectively and feel good about doing so. A key part of my approach is balancing the needs of individuals with the strategic needs/direction of their organisation, delivering training which meets organisational objectives and is personally rewarding and stimulating at the same time.I firmly believe in the importance of humanity in the world of work. We spend a big part of our lives at work, where the pressure and pace are getting ever faster. My belief is that if we can bring a touch of humanity to every transaction that we do, we can make the world a much better place for ourselves, our customers and all we come into contact with at work. As well as extensive experience in design and delivery of events, I have worked more strategically on learning and development projects such as: reviewing management development strategy conducting training needs analyses designing training and development frameworks. More recently I have been facilitating online, and running webinars.I am particularly interested in learning about and sharing ideas on how technology can help us with such events as this makes communication and sharing across large groups possible in a way it never was before.