Sue Chen
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Sue Chen Email & Phone Number

Location: Chaoyang District, Beijing, China 7 work roles 1 school
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Role
Lead of customer relation
Location
Chaoyang District, Beijing, China
Company size

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Sue Chen is listed as Lead of customer relation at China Entrepreneur Club | 中国企业家俱乐部, a with 64 employees, based in Chaoyang District, Beijing, China. AeroLeads shows a matched LinkedIn profile for Sue Chen.

Sue Chen previously worked as Customer Director at China Entrepreneur Club | 中国企业家俱乐部 and Senior Business Manager at 云学堂. Sue Chen holds Msc Business Management, Strateigic Planning, Marketing, Project Management, International Logistics from University Of Plymouth.

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China Entrepreneur Club | 中国企业家俱乐部

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About Sue Chen

5 years of Service marketing experience in marketing strategy, social media, demand generation.5 years of IOC lubricant marketing experience. B2B/B2C product management, strategic B2B market planning, business development, market analysis, distributor management, event planning, PR and communication5 years solid luxury automobile industry experience, project management, production process planning and supply chain management.5 years team management experienceSolid knowledge and work experience in international Oil and Automobile company. Market focus, short term and long term marketing plan. Project management, production and supply chain process design.Outstanding execution skills, proven communication skills, fast learning, pro-active self development. Good at presentation in English, and training experienceOver sea experience, proven English, prefer English environment. Basic German

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China Entrepreneur Club | 中国企业家俱乐部
China Entrepreneur Club | 中国企业家俱乐部
Lead of customer relation
Beijing, China
Website
Employees
64
AeroLeads page
7 roles

Sue Chen work experience

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Senior Business Manager

Beijing, China

Mar 2020 - Aug 2023

Senior Marketing Manager

Beijing

□ Set up the marketing evaluation structure for the top management to review and monitor the results or outcomes of all marketing activities□ Build up the marketing KPI indicators for the top management and the marketing team to use in order to evaluate the results□ Reorganized the department structure and set up the new digital marketing team□ Upgraded the company branding image and strategy to promote brand through social media and digital new channel□ Manage content strategists and language specialists across multiple product area and uplifting the corporate brand image□ Define and develop digital marketing strategy for product and brand with other leads and cross-functional partners to drive sales revenues. □ Design and plan social media and multiple online channels upon hot issues and events in order to accelerate the sales and brand awareness. □ Mentor and coach team members to set concrete goals and develop their strengths□ Develop processes to help team members to work more efficiently and trainings or workshops to enhance their skills□ Annual follower generated through social media channel is 250,000 +. annual Sales generation 1,000,000+RMB

Jun 2016 - Mar 2020

Indirect Channel Marketing Manager - B2B

Beijing City, China

 Strategic marketing planning for indirect channel business, embedded with global marketing initiatives, and drive sales volume and premium position. Generating market insights for direction. Sales performance data analyzing for gap to close, and define regional new industrial opportunities for business growth, create leads to Sales to haunt Implement relevant Indirect Channel Initiatives while working closely with local team members including Sales (STL), Technical (ILTC & Greases BDM) Set campaign for branding and communication through ATL and BTL events to increase customer awareness, brand preference, therefore more loyalty and sales Manage and support Distributors with marketing activities (e.g. Sector trade shows or customer seminars), driving the sales process to improve Sales Cycle and Pipeline strength KPIs; Marketing communication, events and POSM, sales tools PR communication with media and industrial associations, maintain and explore OEM partnership intimacy  Responsible for SP&A spending 800KUSD in 2014, ROI over 186% Digital marketing initiatives in China (Portal, WeChat, website, eServe) Incentive programs in place including Behavioral Incentive Scheme and incentives related to marketing activities including Greases and Premium product/synthetic growth

Feb 2012 - Jun 2016

Product Lifecycle Management

Beijing City, China

 Product launch communication and campaign on change management Global product family re-image project Derive clear actions to drive product performance  Responsible for BCI and BCW, re-image, pricing, marketing message Work closely with sales, technical, distributors to understand market and customer needs, introduce products to fit. Embed and manage PLM process and metrics within the cluster: time to market, time to withdrawal, right first time SKU, KPI reporting Manage cluster Portfolio health through regular portfolio reviews targeting Hurdle Rates, Convergence and cost reduction opportunities in LSC

Jun 2010 - Feb 2012

Lead Of Process Engineering

Beijing City, China

 Project Management, business initiatives and development. Proposal for scoped business development planning and execution. To identify, develop, and implement Operational Improvements and Change Management strategies Monitor the schedule/timeline to ensure they could be delivered on time. Measure and report the job delivery Develop and monitor overall project timelines and align factors/drivers to the schedule/timeline with interfaces.  To plan and investment on equipment planning and ensure execution on budget. Responsible for equipment and project budget planning and overall monitoring on budget execution Headcount planning due to business expansion, draft job description and HR related coordinating. To support team member for initiate problem solving Lead execution of well-defined process, and training for end users. Review and audit of all processes and identify room for improvements To lead communication with team members, shop floor, and senior manager

Oct 2005 - Jun 2010
Team & coworkers

Colleagues at China Entrepreneur Club | 中国企业家俱乐部

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1 education record

Sue Chen education

FAQ

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What company does Sue Chen work for?

Sue Chen works for China Entrepreneur Club | 中国企业家俱乐部.

What is Sue Chen's role at China Entrepreneur Club | 中国企业家俱乐部?

Sue Chen is listed as Lead of customer relation at China Entrepreneur Club | 中国企业家俱乐部.

Where is Sue Chen based?

Sue Chen is based in Chaoyang District, Beijing, China while working with China Entrepreneur Club | 中国企业家俱乐部.

What companies has Sue Chen worked for?

Sue Chen has worked for China Entrepreneur Club | 中国企业家俱乐部, 云学堂, Beijing Foreign Enterprise Human Resources Service Co., Ltd., Shell, and Beijing Benz Automotive Co., Ltd..

Who are Sue Chen's colleagues at China Entrepreneur Club | 中国企业家俱乐部?

Sue Chen's colleagues at China Entrepreneur Club | 中国企业家俱乐部 include 张健楠, 张双平, 花流水, Cassie Lin, and Xudong Song.

How can I contact Sue Chen?

You can use AeroLeads to view verified contact signals for Sue Chen at China Entrepreneur Club | 中国企业家俱乐部, including work email, phone, and LinkedIn data when available.

What schools did Sue Chen attend?

Sue Chen holds Msc Business Management, Strateigic Planning, Marketing, Project Management, International Logistics from University Of Plymouth.

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