Sue Clevenger

Sue Clevenger Email and Phone Number

Head of CX and Claims @ Seven Corners, Inc.
Cicero, IN, US
Sue Clevenger's Location
Cicero, Indiana, United States, United States
Sue Clevenger's Contact Details
About Sue Clevenger

Sue Clevenger is a Head of CX and Claims at Seven Corners, Inc.. She possess expertise in crm, customer support, technical support, call centers, business analysis and 21 more skills. Colleagues describe her as "Leaders such as Sue, are characterized with Behavior Leadership styles as: Trustworthy, Expect the Best, Supportive, Clear Communication & Goals, Focus on team, Integrity, and above all, A Good Example. As a VP of her team, she provides recognition and encouragement to direct reports on a regular basis, which stimulates a positive environment and collaboration within the department. With her positive attributes, this influences the inspiration of the team. Sue is an asset to the Leadership Team!"

Sue Clevenger's Current Company Details
Seven Corners, Inc.

Seven Corners, Inc.

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Head of CX and Claims
Cicero, IN, US
Website:
sevencorners.com
Employees:
186
Sue Clevenger Work Experience Details
  • Seven Corners, Inc.
    Head Of Cx And Claims
    Seven Corners, Inc.
    Cicero, In, Us
    View
  • Seven Corners, Inc.
    Vp Of Customer Experience
    Seven Corners, Inc. Dec 2022 - Present
    Carmel, In, Us
    I am thrilled to be in charge of all things customer experience. I am focused on increasing Seven Corners overall review rating score, creating a Dream Weaver program that offers unreasonable hospitality to our members and raising the bar on the customer experience.
    View
  • Seven Corners, Inc.
    Senior Director Of Customer Experience
    Seven Corners, Inc. Jul 2021 - Present
    Carmel, In, Us
    Lead a companywide initiative called Right Way to travel. This initiative was successful in building easier, simpler and more efficient ways for our customers to do business with us.
    View
  • Seven Corners, Inc.
    Customer Experience Director
    Seven Corners, Inc. Jun 2018 - Present
    Carmel, In, Us
    Transformed the Customer Experience team through improved hiring, training, metrics and improved process management. Emphasis on world class experiences for our customers and supportive leadership for my team members.
    View
  • Aprimo
    Vp Of Customer Engagement
    Aprimo Jun 2016 - Jun 2018
    Chicago, Illinois, Us
    Aprimo LLC (formerly Teradata) Managed a highly technical support team for a SaaS application. Built customer experience practices throughout the company. Implemented a state of the art case management system. Managed and lead a complete facility move/redesign to increase office/team collaboration.
    View
  • Teradata
    Vp Global Customer Services
    Teradata Jul 2012 - Jun 2016
    San Diego, California, Us
    View
  • The Active Network
    Sr. Director Of Technical Services
    The Active Network Dec 2005 - Jul 2012
    Plano, Tx, Us
    Held General Manager of Operations position at Active Network. Specialized in aligning acquisition teams within Operations to ensure consistency and effectiveness. Effective cross training to improve quality of service and reduce operational expenses. Strong remote leadership abilities reducing attrition to less than 10%.
    View
  • Conseco
    Vp Agent Care Operations- Health Division
    Conseco Jan 1997 - Dec 2005
    Held multiple positions throughout the 9 years at Conseco - VP of Health call center, Six Sigma Black Belt and AVP Customer Service Executive Operations. Focused on building strong teams and processes through leadership, training and support. Managed teams as large as 400.

Sue Clevenger Skills

Crm Customer Support Technical Support Call Centers Business Analysis Software Project Management Saas Enterprise Software Customer Experience Customer Satisfaction Customer Retention Leadership Customer Service Management Management Help Desk Support Cloud Computing Professional Services Service Delivery Service Management Operations Management Training Customer Engagement Service Desk Program Management Business Intelligence Avaya

Sue Clevenger Education Details

  • Indiana University Bloomington
    Indiana University Bloomington
    Merchandizing And Marketing

Frequently Asked Questions about Sue Clevenger

What company does Sue Clevenger work for?

Sue Clevenger works for Seven Corners, Inc.

What is Sue Clevenger's role at the current company?

Sue Clevenger's current role is Head of CX and Claims.

What is Sue Clevenger's email address?

Sue Clevenger's email address is su****@****ata.com

What is Sue Clevenger's direct phone number?

Sue Clevenger's direct phone number is +131781*****

What schools did Sue Clevenger attend?

Sue Clevenger attended Indiana University Bloomington.

What are some of Sue Clevenger's interests?

Sue Clevenger has interest in Boating, Reading And Running.

What skills is Sue Clevenger known for?

Sue Clevenger has skills like Crm, Customer Support, Technical Support, Call Centers, Business Analysis, Software Project Management, Saas, Enterprise Software, Customer Experience, Customer Satisfaction, Customer Retention, Leadership.

Who are Sue Clevenger's colleagues?

Sue Clevenger's colleagues are Michelle Himes, Lyuba Savitska, Lori Waites, Tristan Schilling, Bradley Baker Ii, Laura Holm, Brittany Robinson-Allen.

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