Sue Cole Email & Phone Number

Refton, Pa

United States

51 Lancaster Ave. Oxford, Pa 19363

Managed staff & operation for 61 unit apartment complex for Independent Living residents. Created, executed annual budget. Interviewed, hired, on-boarded, trained new employees. Practiced PHFA and HUD regulatory compliance requirements.

Oxford, Pa 19363

Managed Board of Directors, committee activities and all office operations. Promoted organizational opportunities, retained existing members and generated new ones. Executed annual events, including semi annual magazine, The Oxfordian. Served as Board Secretary during iterim position.

Managed Sales Team, sold Independent Living option in 55+ continuing care retirement community and sold interior design upgrades while maintaining occupancy and budget goals.

7 E Locust Street, Oxford, Pa 19363

Streamline move-in process for Independent Living residents. Facilitate the selection, payment and installation of residential upgrades. Perform outreach efforts to enhance branding & generate sales prospects, sold Personal Care & Respite Care services.

Oxford, Pa 19363

Generated economic development progress by creating partnerships w/ state, regional and local organizations. Advanced sustainability level of this non-profit organization which supported other non-profit organizations, hundreds of small local businesses and some national chains. Directed development in fundraising, marketing & promotions, advocacy, historic preservation, clean & green and safe programming through developing staff, committees, volunteers and supporting a large Board of Directors. Recruited new businesses, enriched existing stakeholder business and real estate properties within the boundaries of the Business Improvement District (BID) and built long term partnerships. Strategic planning, budgeting, fundraising, grant writing and event planning. Performed all HR functions: hired, trained. managed staff of Administration Assistants, Business Development Facilitator, Marketing & Branding Coordinator, Events Coordinator, Village Market Manager, Security Ambassador.

Oxford, Pa 19363

Sold seasonal advertising space to members and non-members of the Chamber. Generated new memberships in Oxford and surrounding areas. Provided administrative support to include proof reading, billing and payment processing.

Jermyn, Pa 19363

HR Management of 430 employees in 27 offices located in Pa and 13 offices located in NY. Maintained HRIS and payroll software programs via Kronos and People-Trak. Prepared and submitted bi-weekly payroll, salary reviews and status changes. Coordinated employee benefit packages: medical, dental, vision, 401(k), profit sharing, pension, PTO, short & long term disability, life ins., AD&D ins., workers' compensation, flex spending accounts. Collaborated in the hiring/promotion/demotion processes and conducted the new employee onboarding process. Maintained all employee personnel files and prepared and participated in auditing processes.

Scranton, Pa 18510

Directed all daily activity with all departments and 5 locations. Ensured maximum monthly sales to meet and exceed sales, installation and loan volume goals.

Scranton, Pa 18510

Managed staff of 6, HR Generalist, HR Assistants I & II and reception team of 3. Responsible for all phases of HR Development including recruiting, hiring, training & development, new employee orientation, performance evaluations, benefits and compensation, labor relations, policies and procedures, workers' and employment compensation.

Scranton, Pa 18510

Managed internal call center and 70 employees. Allocated company marketing budget of $1.2 million per year throughout wide range of sources. Managed budgets for sales volume and evaluated returns on investments for best usage moving forward.

Bryn Mawr, Pennsylvania, United States

Responsible for all training and development activity involved in opening of newly added facilities of business. Manages Sales & Quality Assurance Department in 3 regional sites, 33 staff members and over 330 sales representatives. Represented company directly to all Fortune 500 clients, audit processes, site visits and traveled across country to clients' corporate headquarters for client services.

Bachelor'S Degree, Business Administration And Marketing

High School Diploma

Activities and Societies: Girl Scouts