My career has been spread across both service, management and retail spheres and has enabled me to develop a skill base that has allowed me to also work with the community sector and assist Waikato Charities.My life philosophy is based on a belief that opportunity is everywhere and challenges bring their own reward. My approach to marketing is to take a customer view of the product, service and experience. I detach myself from my role and put myself in the customer’s shoes. I ask, “What is it that they see, experience and feel?” I ask myself, “How could we extend that; take it into new innovative areas and develop a more powerful competitive stance in the market?”My approach to Management is about big box thinking - how to gain customer preference or improve market share, and deliver the targeted financials. Push the boundary's and build on relationships.The results? Passion, energy, loyally and dedication to my new business Total Retail Solutions limited.A business that offers the complete solution based offer to all business