Strongmind is a leading market brand in the delivery of high quality mental health awareness, personal resilience, and trauma management training. In today's fast moving world the pressures on individuals and companies has never been greater. Our instructors will help you understand mental health and will enable you to better support others at home and in the work place. Our services include Trauma Risk Management, bespoke peer support and awareness programmes, Mental Health First Aid… Show more Strongmind is a leading market brand in the delivery of high quality mental health awareness, personal resilience, and trauma management training. In today's fast moving world the pressures on individuals and companies has never been greater. Our instructors will help you understand mental health and will enable you to better support others at home and in the work place. Our services include Trauma Risk Management, bespoke peer support and awareness programmes, Mental Health First Aid, suicide awareness training, supervision and much more.Please visit our web site at www.strongmindresilience.co.uk Show less

National Recruiting Centre for the British Army in Upavon

Reporting to the Managing DirectorResponsible for all administration, including; - Sales, orders, picking, dispatch, invoicing and queries.Accounts, using Sage 50 manage all accounts, sales and purchase ledger and stock control.Marketing and advertising.Internal IT problems and managing Operational issues through to resolution.Contract management.Customer Service, resolving all issues and complaints through to resolution.Project… Show more Reporting to the Managing DirectorResponsible for all administration, including; - Sales, orders, picking, dispatch, invoicing and queries.Accounts, using Sage 50 manage all accounts, sales and purchase ledger and stock control.Marketing and advertising.Internal IT problems and managing Operational issues through to resolution.Contract management.Customer Service, resolving all issues and complaints through to resolution.Project management of the development and build of a new website, and the overseeing of the SEO program.Generally resolving all issues within a very small company on a day to day basis.No task too large or too small and no two days the same. If it needs doing, then I will find a way to complete the job. Problem solving is my speciality. Show less

Reporting to the Core Systems Support Manager.Line manager to a team of between 5 and 8 Stock Consultants including hiring, training, team motivation, reporting, staff moral and welfare.Resolution of all software problems logged by all customers in relation to the Stock Management System on EPOSManagement of faults to ensure common and repetitive faults are identified and dealt with.Ensuring that any major problems are reported correctly and escalated as… Show more Reporting to the Core Systems Support Manager.Line manager to a team of between 5 and 8 Stock Consultants including hiring, training, team motivation, reporting, staff moral and welfare.Resolution of all software problems logged by all customers in relation to the Stock Management System on EPOSManagement of faults to ensure common and repetitive faults are identified and dealt with.Ensuring that any major problems are reported correctly and escalated as required.Ensuring excellent communications maintained at all times with major clients to ensure good customer relations, during problematic periods, and ensuring all contractual SLA’s are met.Monitoring and Controlling of all major rollouts to ensure all technical issues are resolved with minimum delay to avoid delays to the customersAdvising all major client management teams on the best practice of the use of the software. Show less

Reporting to the Operations DirectorComplete life-cycle project management of EPOS and PMS systems roll out.Management of site surveys, procurement, testing, installation, training, invoicing and maintenance of existing and new sites.Customer Interfacing/Service Management.This position required continual adaptation to meet deadlines (both flexible and inflexible ones), continual monitoring of the project and team, and communication with the customer. A… Show more Reporting to the Operations DirectorComplete life-cycle project management of EPOS and PMS systems roll out.Management of site surveys, procurement, testing, installation, training, invoicing and maintenance of existing and new sites.Customer Interfacing/Service Management.This position required continual adaptation to meet deadlines (both flexible and inflexible ones), continual monitoring of the project and team, and communication with the customer. A continual calm approach was required to perform miracles in impossible situations, and to ensure customer satisfaction. Show less

Providing administrative and secretarial support for the Head of the Clinical Safety and Epidemiology Department including:Full secretarial support for six doctors/managers.Handling travel arrangements for managersManagement of clinical databases, which required absolute attention to detail, with a zero allowance for error.Monitoring of payments and budgetsRaising purchase ordersHandling expenses and company credit cardsDuring my time at… Show more Providing administrative and secretarial support for the Head of the Clinical Safety and Epidemiology Department including:Full secretarial support for six doctors/managers.Handling travel arrangements for managersManagement of clinical databases, which required absolute attention to detail, with a zero allowance for error.Monitoring of payments and budgetsRaising purchase ordersHandling expenses and company credit cardsDuring my time at Novartis I instigated and completed a full investigation into travel expenditure of the company. On completion, my recommendations saved the company approximately 750k per annum, Show less

Reporting to the V.P. International Systems and ServicesResponsible for all aspects of key account handling.Complete life-cycle project management of EPOS system roll out.Management of site surveys, procurement, testing, installation, training, invoicing and maintenance of existing and new sites.Customer Interfacing/Service Management.

Reporting to Finance and Systems Manager (Leisure).To support and assist the Operations Manager in the areas of maximising sales and profit within the leisure clubs.Identification and implementation of company policies and procedures, including financial and stock controls, and workflow processes.The training and support of all aspects of the Checkout EPOS system to management and staff.Liaison with Head Office to ensure that the Checkout EPOS system is utilised… Show more Reporting to Finance and Systems Manager (Leisure).To support and assist the Operations Manager in the areas of maximising sales and profit within the leisure clubs.Identification and implementation of company policies and procedures, including financial and stock controls, and workflow processes.The training and support of all aspects of the Checkout EPOS system to management and staff.Liaison with Head Office to ensure that the Checkout EPOS system is utilised to its full advantage to safeguard Divisional assets. Show less

Reporting to the Financial Director and IT Director.Sole responsibility for the EPOS System on 13 sites.Identification and implementation of company policies and procedures, including financial and stock controls, and workflow processes.Ensuring that the stock and Management system is utilised to the company’s best possible advantage. During this time identified and instigated SOP’s which cut the groups cost of sales for liquor by an estimated amount of £200,000… Show more Reporting to the Financial Director and IT Director.Sole responsibility for the EPOS System on 13 sites.Identification and implementation of company policies and procedures, including financial and stock controls, and workflow processes.Ensuring that the stock and Management system is utilised to the company’s best possible advantage. During this time identified and instigated SOP’s which cut the groups cost of sales for liquor by an estimated amount of £200,000 pa.Liaison between supplying companies and Friendly Hotels at all levels, including management of maintenance contracts, upgrades, staff training, problem solving and overseeing the upkeep of the central database. During this time achieved the goal of reducing the calls to Checkout Helpdesk as a group from an average of 52 per week to 8.Investigation of cases of suspected fraud and theft, and liaison with local authorities for the purpose of supplying evidence in proven cases. Show less

Reporting to the Managing Director.Identification and implementation of company policies and procedures, including financial and stock controls, and workflow processes.Maintenance of financial Policies and procedures in 30 Hotels throughout the UK.Managing and developing a team of 30 staff and continual training of all control staff throughout the group.Instigated new procedures which have reduced the total debts within the group by approximately £1… Show more Reporting to the Managing Director.Identification and implementation of company policies and procedures, including financial and stock controls, and workflow processes.Maintenance of financial Policies and procedures in 30 Hotels throughout the UK.Managing and developing a team of 30 staff and continual training of all control staff throughout the group.Instigated new procedures which have reduced the total debts within the group by approximately £1 million.Investigation into all cases of suspected fraud and theft, and liaison with the local authorities to provide evidence on proven cases. Show less

Reporting to the Chairman and Deputy Managing Director.Dealing with any serious customer complaints to resolution.Daily administration of 25 UK and 3 European Hotels.Car Fleet management of 87 vehicles and their drivers including purchase and disposal of vehicles, servicing and maintenance, insurance and accident management and supervision of petrol and expense claims of drivers.Collation of weekly and period statistics.Management of the sales ledger and… Show more Reporting to the Chairman and Deputy Managing Director.Dealing with any serious customer complaints to resolution.Daily administration of 25 UK and 3 European Hotels.Car Fleet management of 87 vehicles and their drivers including purchase and disposal of vehicles, servicing and maintenance, insurance and accident management and supervision of petrol and expense claims of drivers.Collation of weekly and period statistics.Management of the sales ledger and key accounts.Administration of company incentive and promotion schemes.General facilities management including research and monitoring for the most effective maintenance contracts, energy, and legally required licences Show less