Sue Frampton Email & Phone Number

Baltimore, Maryland Area

Hired, trained, scheduled and monitored staff in the performance of their duties.Maintained staff personnel files.Participated and lead weekly staff meetings; attended monthly manager meetings. Transferred, ordered, received, documented, hanged, and tagged merchandise.Executed and documented merchandise returns and exchanges; documented comparative sales.Operated store register and credit machines.Monitored and participated in daily balancing of cash and credit collections as well as bank deposits. Conducted periodic inventories to ensure adequate stock.Handled customer care issues. Acted as liaison for the customer and report to supervisors of any customer issues.Implemented and supported policies and procedures to ensure smooth operational process.Exhibited ability to promote harmonious interpersonal relationships with staff and customers.

Baltimore, Maryland Area

Baltimore, Maryland Area

Participated in client intake, including meeting with family members. Conducted weekly client house visits to ensure proper staff supervision.Maintained staff personnel files and confidential client files for state licensing review.Conducted and insured proper staff training for state licensing review.Assisted with office duties including answering multiple phone lines, faxing, copying, and data entry.